Audience observability and monitoring features #7312
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src/engage/audiences/index.md
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| Delivery Overview has three core features: | ||
| - [Pipeline view](/docs/connections/delivery-overview/#pipeline-view): A visual overview of each step your data takes during the delivery process - from when your source receives audience events to when events are successfully delivered to your connected destination. | ||
| - [Breakdown table](/docs/connections/delivery-overview/#breakdown-table): If you select a step in the pipeline view, you can see more detail about the events that were processed at each pipeline step. |
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details instead of detail?
src/engage/audiences/index.md
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| Delivery Overview has three core features: | ||
| - [Pipeline view](/docs/connections/delivery-overview/#pipeline-view): A visual overview of each step your data takes during the delivery process - from when your source receives audience events to when events are successfully delivered to your connected destination. | ||
| - [Breakdown table](/docs/connections/delivery-overview/#breakdown-table): If you select a step in the pipeline view, you can see more detail about the events that were processed at each pipeline step. | ||
| - [Discard table](/docs/connections/delivery-overview/#discard-table): If you select an event in a breakdown table, you can see more details about the events that failed or were filtered out of your process and allows you to inspect samples of them. |
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If you select an event in a breakdown table, you can see more details about the events that failed or were filtered out of your process and you can inspect samples of them.
src/engage/audiences/index.md
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| > Linked Audiences users can filter the Delivery Overview event pipeline by [Linked Audience events](/docs/engage/audiences/linked-audiences/#step-2c-define-how-and-when-to-trigger-an-event-to-your-destination). For more information, see the [Linked Audiences](/docs/engage/audiences/linked-audiences/#delivery-overview-for-linked-audiences) documentation. | ||
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| Audiences have the following steps in the pipeline view: | ||
| - **Events from audience**<sup>*</sup>: Events that Segment created for your activation. The number of events for each compute depends on the changes detected in your audience membership. |
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Events that Segment created for your activation. The number of events depends on the changes detected in your audience membership.
src/engage/audiences/index.md
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| Delivery Overview is a visual observability tool designed to help Segment users diagnose event delivery issues for any event-streaming destination receiving events from Engage Audiences. | ||
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| Delivery Overview has three core features: | ||
| - [Pipeline view](/docs/connections/delivery-overview/#pipeline-view): A visual overview of each step your data takes during the delivery process - from when your source receives audience events to when events are successfully delivered to your connected destination. |
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"from when your source receives audience events"
Is that true, because later in the docs (in this commit) it says otherwise (it says "Events from audience")?
If we are referring to the engage shadow source then customers arent aware of this source and we should change this line to be " from events outputted from your Audience to when ...."
src/engage/audiences/index.md
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| To view Delivery Overview for an Audience: | ||
| 1. From your Segment workspace's home page, navigate to **Engage > Audiences**. | ||
| 2. Find an Audience, click the **(...)** menu, and select Delivery Overview. | ||
| 3. On the Delivery Overview page, select the Audience dropdown to filter by a specific Audience, select the Date range dropdown to filter by a specific time period, or toggle the Show metrics as percentages toggle on to view your metrics as percentages. |
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Change
On the Delivery Overview page, select the Audience dropdown to filter by a specific Audience, select the Date range dropdown to filter by a specific time period, or toggle the Show metrics as percentages toggle on to view your metrics as percentages.
to
On the Delivery Overview page, select the Audience dropdown to filter by a specific Audience, select the Date range dropdown to filter by a specific time period, or toggle the Show metrics option to view your metrics as percentages.
Co-authored-by: pwseg <[email protected]>
Proposed changes
Added DO for Audiences and Audience Alerting sections to the Audiences overview page + add Audience-specific section to the DO page + add specifics about filtering by events to the Linked Audiences docs
Merge timing
3/18/25
Related issues (optional)
DOC-1047
DOC-991