[FS Integration] SVCITEM-CUSTASSET mapping ignores "Convert to Customer Asset" flag — every Service Item synced to FS unconditionally

src/Apps/W1/FieldServiceIntegration/app/src/Codeunits/FSIntTableSubscriber.Codeunit.al

@@ -2518,6 +2518,8 @@ codeunit 6610 "FS Int. Table Subscriber"
                 IgnoreArchievedServiceOrdersOnQueryPostFilterIgnoreRecord(SourceRecordRef, IgnoreRecord);
             Database::"FS Work Order":
                 IgnoreArchievedCRMWorkOrdersOnQueryPostFilterIgnoreRecord(SourceRecordRef, IgnoreRecord);
+            Database::"Service Item":
+                IgnoreServiceItemsByConvertToCustomerAssetFlag(SourceRecordRef, IgnoreRecord);
         end;
 
         if FSConnectionSetup.IsEnabled() then
@@ -2683,6 +2685,37 @@ codeunit 6610 "FS Int. Table Subscriber"
                 IgnoreRecord := true;
     end;
 
+    internal procedure IgnoreServiceItemsByConvertToCustomerAssetFlag(SourceRecordRef: RecordRef; var IgnoreRecord: Boolean)
+    var
+        FSConnectionSetup: Record "FS Connection Setup";
+        ServiceItem: Record "Service Item";
+        Item: Record Item;
+        CRMIntegrationRecord: Record "CRM Integration Record";
+        CRMProduct: Record "CRM Product";
+    begin
+        if not FSConnectionSetup.IsEnabled() then
+            exit;
+
+        if IgnoreRecord then
+            exit;
+
+        SourceRecordRef.SetTable(ServiceItem);
+        if ServiceItem."Item No." = '' then
+            exit;
+
+        if not Item.Get(ServiceItem."Item No.") then
+            exit;
+
+        if not CRMIntegrationRecord.FindByRecordID(Item.RecordId) then
+            exit;
+
+        if not CRMProduct.Get(CRMIntegrationRecord."CRM ID") then
+            exit;
+
+        if not CRMProduct.ConvertToCustomerAsset then
+            IgnoreRecord := true;
+    end;
+
     [EventSubscriber(ObjectType::Codeunit, Codeunit::"Integration Table Synch.", 'OnAfterInitSynchJob', '', true, true)]
     local procedure LogTelemetryOnAfterInitSynchJob(ConnectionType: TableConnectionType; IntegrationTableID: Integer)
     var

src/Apps/W1/FieldServiceIntegration/app/src/Table Extensions/FSCRMProduct.TableExt.al

@@ -21,5 +21,13 @@ tableextension 6617 "FS CRM Product" extends "CRM Product"
             OptionMembers = Inventory,Service,"Non-Inventory";
             DataClassification = SystemMetadata;
         }
+        field(12001; ConvertToCustomerAsset; Boolean)
+        {
+            Caption = 'Convert to Customer Asset';
+            Description = 'Indicates whether the product should generate a customer asset.';
+            ExternalName = 'msdyn_converttocustomerasset';
+            ExternalType = 'Boolean';
+            DataClassification = SystemMetadata;
+        }
     }
 }

src/Apps/W1/FieldServiceIntegration/test library/src/FSIntegrationTestLibrary.Codeunit.al

@@ -79,6 +79,13 @@ codeunit 139205 "FS Integration Test Library"
         FSIntTableSubscriber.IgnoreArchievedCRMWorkOrdersOnQueryPostFilterIgnoreRecord(SourceRecordRef, IgnoreRecord);
     end;
 
+    procedure IgnoreServiceItemsByConvertToCustomerAssetFlag(SourceRecordRef: RecordRef; var IgnoreRecord: Boolean)
+    var
+        FSIntTableSubscriber: Codeunit "FS Int. Table Subscriber";
+    begin
+        FSIntTableSubscriber.IgnoreServiceItemsByConvertToCustomerAssetFlag(SourceRecordRef, IgnoreRecord);
+    end;
+
     procedure MarkArchivedServiceOrder(ServiceHeader: Record "Service Header")
     var
         FSIntTableSubscriber: Codeunit "FS Int. Table Subscriber";

src/Apps/W1/FieldServiceIntegration/test/src/FSIntegrationTest.Codeunit.al

@@ -23,6 +23,7 @@ using Microsoft.Purchases.Vendor;
 using Microsoft.Sales.Customer;
 using Microsoft.Service.Archive;
 using Microsoft.Service.Document;
+using Microsoft.Service.Item;
 using Microsoft.Service.Setup;
 using Microsoft.Service.Test;
 using Microsoft.TestLibraries.DynamicsFieldService;
@@ -1572,6 +1573,112 @@ codeunit 139204 "FS Integration Test"
         Assert.AreEqual(0, WorkOrderProduct.QuantityConsumed, 'Quantity Consumed should not be written into Work Order record for Posting Preview action.');
     end;
 
+    [Test]
+    procedure IgnoreServiceItemWhenConvertToCustomerAssetIsFalse()
+    var
+        Item: Record Item;
+        TempServiceItem: Record "Service Item" temporary;
+        CRMProduct: Record "CRM Product";
+        CRMIntegrationRecord: Record "CRM Integration Record";
+        RecordRef: RecordRef;
+        IgnoreRecord: Boolean;
+        ProductId: Guid;
+    begin
+        // [FEATURE] [Service Item Mapping]
+        // [SCENARIO] Service Item is skipped when linked CRM Product has Convert to Customer Asset = No.
+        Initialize();
+        InitSetup(true, '');
+
+        Item.Get(CreateItem());
+        TempServiceItem."Item No." := Item."No.";
+        RecordRef.GetTable(TempServiceItem);
+
+        ProductId := CreateGuid();
+        CRMProduct.ProductId := ProductId;
+        CRMProduct.ConvertToCustomerAsset := false;
+        CRMProduct.Insert(false);
+
+        CRMIntegrationRecord.CoupleCRMIDToRecordID(ProductId, Item.RecordId());
+
+        FSIntegrationTestLibrary.IgnoreServiceItemsByConvertToCustomerAssetFlag(RecordRef, IgnoreRecord);
+
+        Assert.IsTrue(IgnoreRecord, 'Service Item should be ignored when Convert to Customer Asset is false.');
+    end;
+
+    [Test]
+    procedure DoNotIgnoreServiceItemWhenConvertToCustomerAssetIsTrue()
+    var
+        Item: Record Item;
+        TempServiceItem: Record "Service Item" temporary;
+        CRMProduct: Record "CRM Product";
+        CRMIntegrationRecord: Record "CRM Integration Record";
+        RecordRef: RecordRef;
+        IgnoreRecord: Boolean;
+        ProductId: Guid;
+    begin
+        // [FEATURE] [Service Item Mapping]
+        // [SCENARIO] Service Item is not skipped when linked CRM Product has Convert to Customer Asset = Yes.
+        Initialize();
+        InitSetup(true, '');
+
+        Item.Get(CreateItem());
+        TempServiceItem."Item No." := Item."No.";
+        RecordRef.GetTable(TempServiceItem);
+
+        ProductId := CreateGuid();
+        CRMProduct.ProductId := ProductId;
+        CRMProduct.ConvertToCustomerAsset := true;
+        CRMProduct.Insert(false);
+
+        CRMIntegrationRecord.CoupleCRMIDToRecordID(ProductId, Item.RecordId());
+
+        FSIntegrationTestLibrary.IgnoreServiceItemsByConvertToCustomerAssetFlag(RecordRef, IgnoreRecord);
+
+        Assert.IsFalse(IgnoreRecord, 'Service Item should not be ignored when Convert to Customer Asset is true.');
+    end;
+
+    [Test]
+    procedure DoNotIgnoreServiceItemWhenItemNoIsBlank()
+    var
+        TempServiceItem: Record "Service Item" temporary;
+        RecordRef: RecordRef;
+        IgnoreRecord: Boolean;
+    begin
+        // [FEATURE] [Service Item Mapping]
+        // [SCENARIO] Service Item with blank Item No. is not skipped by this filter.
+        Initialize();
+        InitSetup(true, '');
+
+        TempServiceItem."Item No." := '';
+        RecordRef.GetTable(TempServiceItem);
+
+        FSIntegrationTestLibrary.IgnoreServiceItemsByConvertToCustomerAssetFlag(RecordRef, IgnoreRecord);
+
+        Assert.IsFalse(IgnoreRecord, 'Service Item with blank Item No. should not be ignored by this filter.');
+    end;
+
+    [Test]
+    procedure DoNotIgnoreServiceItemWhenItemIsNotCoupled()
+    var
+        Item: Record Item;
+        TempServiceItem: Record "Service Item" temporary;
+        RecordRef: RecordRef;
+        IgnoreRecord: Boolean;
+    begin
+        // [FEATURE] [Service Item Mapping]
+        // [SCENARIO] Service Item with uncoupled Item is not skipped by this filter.
+        Initialize();
+        InitSetup(true, '');
+
+        Item.Get(CreateItem());
+        TempServiceItem."Item No." := Item."No.";
+        RecordRef.GetTable(TempServiceItem);
+
+        FSIntegrationTestLibrary.IgnoreServiceItemsByConvertToCustomerAssetFlag(RecordRef, IgnoreRecord);
+
+        Assert.IsFalse(IgnoreRecord, 'Service Item with uncoupled Item should not be ignored by this filter.');
+    end;
+
     local procedure Initialize()
     var
         AssistedSetupTestLibrary: Codeunit "Assisted Setup Test Library";