Elicitation Questions

Elicitation Questions

This page provides a comprehensive and organized list of elicitation questions designed to gather detailed information for developing a job listing platform focused on fair employment and career growth. These questions are categorized for clarity, making it easy for stakeholders and team members to navigate and understand the needs, expectations, and constraints of the project.

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Table of Contents

• 1. User Roles and Authentication
• 2. Job Postings and Applications
• 3. Ethical Company Verification
• 4. Job Search and Filters
• 5. Resume Review and Feedback
• 6. Networking Forum
• 7. Workplace Experiences
• 8. Content Moderation and User Interaction
• 9. Data Privacy and Security
• 10. Notifications and Communication
• 11. Additional Features

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1. User Roles and Authentication

1. What are the different user roles in the system and what permissions will each user role have? (e.g., job seekers, employers, mentors, employees sharing experiences, administrators)?
2. What features will be available for user account management (e.g., profile creation, password reset, account deletion)?
3. How will new users register and verify their accounts, especially for mentor roles?

2. Job Postings and Applications

1. What core information must be included in a job posting (e.g., description, salary range, ethical policies)?
2. Will job applications be submitted through the platform, or will users be directed to external sites?
   • 1.1. If applications are submitted through the platform, what information will be required (e.g., resume, cover letter, answers to specific questions)?
3. Will employers be able to manage applications (e.g., view, sort, filter) and communicate with applicants through the platform?
4. Will applicants be able to track their application status and get feedback from the employers?

3. Ethical Company Verification

1. What criteria must a company meet to be considered "ethical" and allowed to post job openings on the platform?
2. Is there a verification process for companies to ensure they meet the ethical standards over time? If so, please describe the process.
3. Can users report companies for unethical practices? If so, how will these reports be handled?

4. Job Search and Filters

1. What specific ethical work policies will be available as filters for job searches (e.g., diversity and inclusion, environmental sustainability, fair wages)?
2. What other search capabilities will be available for job seekers (e.g., keyword search, location-based search, filters by job type, salary range)?

5. Resume Review and Feedback

1. How will the resume review process be conducted? Will it be manual, automated, or a combination of both?
   • 1.1. If manual or hybrid, how are mentors assigned to review specific resumes?
   • 1.2. If manual or hybrid, what qualifications or criteria must mentors meet to participate in the resume review process?
2. What form does the feedback take (e.g., written comments, ratings, suggestions for improvement)?

6. Networking Forum

1. Will the networking forum include direct messaging between users?
2. Will users be able to create their own discussion threads, or will there be predefined categories?
3. Will there be administiration or moderation for the forum to ensure discussions remain professional and on-topic?
4. Will there be a reporting system for users to flag inappropriate content or behavior in the forum?

7. Workplace Experiences

1. Is there a feature for employees to share workplace experiences?
   • 1.1. If yes, what form does this take (e.g., written reviews, ratings, testimonials)?
2. How will these experiences be displayed on the platform (e.g., aggregated ratings, individual reviews)?

8. Content Moderation and User Interaction

1. Will users be able to edit or delete their own posts or comments?
2. Will there be a rating or reputation system for users based on their contributions to the forum or other interactions?

9. Data Privacy and Security

1. Will users have control over what information is visible to employers or other users (e.g., privacy settings for profiles)?
2. Will it be possible for users to comment anonymously on some sections in the app? (e.g., networking forum, workplace reviews)

10. Notifications and Communication

1. What types of notifications will users receive and how they will receive? (e.g., new job postings, application status updates, messages from mentors / email, in-app notifications, SMS)?

11. Additional Features

1. Will employers have access to analytics about their job postings (e.g., views, applications, demographic data of applicants)?
2. Will job seekers have access to analytics about their profiles or applications (e.g., views by employers)?
3. Will the platform support multiple languages? If so, which ones?