Help Desk: Added GitHub Repository-Level Requests

tier2/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/add_team_request.md

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+---
+name: Add Team to Repository Request Ticket
+about: Ticket for requesting team to be added to repository
+title: Request Team Access to Repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a New Team to be Added to a Repository
+
+Please fill out the form below to request a new team to be added to a repository. Note that:
+
+- Maintainer teams have **MAINTAIN** access.
+- Committer teams have **WRITE** access.
+- If you or other members want to be promoted to **MAINTAIN** access, please indicate this in the form.
+- **ADMIN** access is restricted to DSACMS organization owners.
+- Upon approval, `COMMUNITY.md` will be updated accordingly.
+
+### Information Required
+
+Team Name: <!-- Provide the team name you'd like to grant access to the repo -->
+Reason for Access: <!-- Provide a 1-2 sentence explanation for access -->
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier2/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/integration_request.md

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+---
+name: Third-Party Integration Request Ticket
+about: Ticket for requesting a third-party integration to be added to repository
+title: Request third-party integration to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a third-party integration to be added to the repo
+
+The DSACMS org has enabled use of some approved third-party GitHub apps, such as SonarCloud, and Snyk. If your team would like to install and use an integration in your repository, please file a request by sending a slack message at `#cms-ospo`. We are open to adding more integrations to this list based on team needs.
+
+### Information required
+
+Third-party Integration/ GitHub App to be added:
+Reason for usage: <!-- Provide a 1-2 sentence explanation for what the integration will be used for -->
+Project’s Maturity Model Tier:
+Keys that will need to be created:
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier2/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/outside_collaborator_request.md

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+---
+name: Outside Collaborator Repository Access Request Ticket
+about: Ticket for requesting outside collaborator to be added to repository
+title: Request an Outside Collaborator to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request an outside collaborator to be added to repository
+
+For individuals that are not members of the DSACMS GitHub organization, these outside collaborators can request access to a repository. Fill out this issue to file the request or make a pull request to the `COMMUNITY.md` file, then a repository admin will grant access.
+
+### Information Required
+
+Name of individual:
+GitHub username:
+Role in project:
+Role in repository according to COMMUNITY.md (Maintainer, Approver, Reviewer):
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier3/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/add_team_request.md

@@ -0,0 +1,26 @@
+---
+name: Add Team to Repository Request Ticket
+about: Ticket for requesting team to be added to repository
+title: Request Team Access to Repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a New Team to be Added to a Repository
+
+Please fill out the form below to request a new team to be added to a repository. Note that:
+
+- Maintainer teams have **MAINTAIN** access.
+- Committer teams have **WRITE** access.
+- If you or other members want to be promoted to **MAINTAIN** access, please indicate this in the form.
+- **ADMIN** access is restricted to DSACMS organization owners.
+- Upon approval, `COMMUNITY.md` will be updated accordingly.
+
+### Information Required
+
+Team Name: <!-- Provide the team name you'd like to grant access to the repo -->
+Reason for Access: <!-- Provide a 1-2 sentence explanation for access -->
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier3/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/integration_request.md

@@ -0,0 +1,22 @@
+---
+name: Third-Party Integration Request Ticket
+about: Ticket for requesting a third-party integration to be added to repository
+title: Request third-party integration to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a third-party integration to be added to the repo
+
+The DSACMS org has enabled use of some approved third-party GitHub apps, such as SonarCloud, and Snyk. If your team would like to install and use an integration in your repository, please file a request by sending a slack message at `#cms-ospo`. We are open to adding more integrations to this list based on team needs.
+
+### Information required
+
+Third-party Integration/ GitHub App to be added:
+Reason for usage: <!-- Provide a 1-2 sentence explanation for what the integration will be used for -->
+Project’s Maturity Model Tier:
+Keys that will need to be created:
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier3/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/outside_collaborator_request.md

@@ -0,0 +1,22 @@
+---
+name: Outside Collaborator Repository Access Request Ticket
+about: Ticket for requesting outside collaborator to be added to repository
+title: Request an Outside Collaborator to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request an outside collaborator to be added to repository
+
+For individuals that are not members of the DSACMS GitHub organization, these outside collaborators can request access to a repository. Fill out this issue to file the request or make a pull request to the `COMMUNITY.md` file, then a repository admin will grant access.
+
+### Information Required
+
+Name of individual:
+GitHub username:
+Role in project:
+Role in repository according to COMMUNITY.md (Maintainer, Approver, Reviewer):
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier4/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/add_team_request.md

@@ -0,0 +1,26 @@
+---
+name: Add Team to Repository Request Ticket
+about: Ticket for requesting team to be added to repository
+title: Request Team Access to Repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a New Team to be Added to a Repository
+
+Please fill out the form below to request a new team to be added to a repository. Note that:
+
+- Maintainer teams have **MAINTAIN** access.
+- Committer teams have **WRITE** access.
+- If you or other members want to be promoted to **MAINTAIN** access, please indicate this in the form.
+- **ADMIN** access is restricted to DSACMS organization owners.
+- Upon approval, `COMMUNITY.md` will be updated accordingly.
+
+### Information Required
+
+Team Name: <!-- Provide the team name you'd like to grant access to the repo -->
+Reason for Access: <!-- Provide a 1-2 sentence explanation for access -->
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier4/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/integration_request.md

@@ -0,0 +1,22 @@
+---
+name: Third-Party Integration Request Ticket
+about: Ticket for requesting a third-party integration to be added to repository
+title: Request third-party integration to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request a third-party integration to be added to the repo
+
+The DSACMS org has enabled use of some approved third-party GitHub apps, such as SonarCloud, and Snyk. If your team would like to install and use an integration in your repository, please file a request by sending a slack message at `#cms-ospo`. We are open to adding more integrations to this list based on team needs.
+
+### Information required
+
+Third-party Integration/ GitHub App to be added:
+Reason for usage: <!-- Provide a 1-2 sentence explanation for what the integration will be used for -->
+Project’s Maturity Model Tier:
+Keys that will need to be created:
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->

tier4/{{cookiecutter.project_slug}}/.github/ISSUE_TEMPLATE/outside_collaborator_request.md

@@ -0,0 +1,22 @@
+---
+name: Outside Collaborator Repository Access Request Ticket
+about: Ticket for requesting outside collaborator to be added to repository
+title: Request an Outside Collaborator to be added to repository
+labels: ["helpdesk", "repo-management"]
+assignees: "@dsac-ospo"
+---
+
+## Request an outside collaborator to be added to repository
+
+For individuals that are not members of the DSACMS GitHub organization, these outside collaborators can request access to a repository. Fill out this issue to file the request or make a pull request to the `COMMUNITY.md` file, then a repository admin will grant access.
+
+### Information Required
+
+Name of individual:
+GitHub username:
+Role in project:
+Role in repository according to COMMUNITY.md (Maintainer, Approver, Reviewer):
+
+### Additional Notes (Optional)
+
+<!-- Provide any additional context or requests -->