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Clarify max amount and hold time for preauthorization charges #2417

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Roadmaster merged 2 commits into from
Jun 19, 2026
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Clarify max amount and hold time for preauthorization charges #2417

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Clarify max amount and hold time for preauthorization charges
Roadmaster Jun 19, 2026
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business
Roadmaster Jun 19, 2026
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6 changes: 3 additions & 3 deletions about/billing.html.markerb
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Expand Up @@ -10,7 +10,7 @@ redirect_from: /docs/about/credit-cards/

Billing for Fly.io is monthly per organization. Organizations are administrative entities that enable you to add members, share app development environments, and manage billing.

New customers and all new organizations (including those created by previously existing customers) are billed monthly for resource usage. Refer to our resource [Pricing page](/docs/about/pricing/) for details.
New customers and all new organizations (including those created by previously existing customers) are billed monthly for resource usage. Refer to our resource [Pricing page](/docs/about/pricing/) for details.

---

Expand Down Expand Up @@ -119,7 +119,7 @@ We require an active, valid credit card on file for most Fly.io accounts to do t

We may send a pre-authorization request to the issuing bank to verify a bank will authorize charges. Some credit card companies present these as real charges, which may surprise you.

A pre-auth is really just a hold on a credit card; it is not a real charge. We’ll typically pre-authorize a small amount (usually less than $5) after signup, then cancel the authorization immediately. Banks may show the pre-auth for up to 7 days, even though we have not collected any money.
A pre-auth is really just a hold on a credit card; it is not a real charge. We’ll typically pre-authorize a small amount (usually less than US $10) after signup, then cancel the authorization immediately. Banks may show the pre-auth for up to 10 business days, even though we have not collected any money.

### If you don't have a credit card

Expand Down Expand Up @@ -156,4 +156,4 @@ Legacy plan billing, and any included usage, is pro-rated over the month. For ex

### Free resource allowances for Legacy Plan users

Fly.io has deprecated plans as of October 7, 2024, but is still honoring them for users who purchased them prior to that date. If your plan includes [free allowances](/docs/about/pricing/#legacy-free-allowances), we subtract them off the top of your usage total. Once your usage exceeds the free allowance for any given resource, we start metering usage of that resource for billing purposes.
Fly.io has deprecated plans as of October 7, 2024, but is still honoring them for users who purchased them prior to that date. If your plan includes [free allowances](/docs/about/pricing/#legacy-free-allowances), we subtract them off the top of your usage total. Once your usage exceeds the free allowance for any given resource, we start metering usage of that resource for billing purposes.
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