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Added line for creating support tickets if more details are required #582

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Oct 23, 2025
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Merged

Added line for creating support tickets if more details are required #582

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Added line for creating support tickets if more details are required
Manny-r31 Oct 17, 2025
063cdaf
Merge branch 'main' into Manny/Attestation-update
hey-august Oct 17, 2025
600eb17
Merge branch 'main' into Manny/Attestation-update
Manny-r31 Oct 23, 2025
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1 change: 1 addition & 0 deletions ...ite/docs/main/home/platform/basics/general/stir-shaken-all-you-need-to-know.mdx
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Expand Up @@ -38,6 +38,7 @@ Yes, SignalWire is STIR/ SHAKEN compliant!

By default, all outbound calls from phone numbers bought on the SignalWire platform receive attestation level **C**.
Levels **A** and **B** attestation require a vetting process.
For more information regarding attestation and our vetting process, please create a [support ticket](https://support.signalwire.com/) with us.

The FCC required that providers lay out their plan of attack through the [Robocall Mitigation Database](https://fccprod.servicenowservices.com/rmd?id=rmd_welcome) back in April of 2021 and as of June 30th, 2021, the FCC required all providers to implement STIR/ SHAKEN within their networks.
Although the telecommunication laws are in place through the FCC for providers, the implementation for carriers has been a lot more gradual.
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