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Add details on how Page/Screen name property surface in Audience builder #7412

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Jan 30, 2025
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7 changes: 4 additions & 3 deletions src/engage/audiences/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -28,10 +28,11 @@ You can build an Audience from existing events, traits, computed traits, or othe

### Events

You can build an Audience from any events that are connected to Engage, including [Track](/docs/connections/spec/track), [Page](/docs/connections/spec/page), and [Screen](/docs/connections/spec/screen) calls. In the Audience builder, Page calls will appear as `Page Viewed` and Screen calls will be `Screen Viewed`. You can use the `property` button to refine the audience on specific event properties as well.
You can build an Audience from any events connected to Engage, including [Track](/docs/connections/spec/track), [Page](/docs/connections/spec/page), and [Screen](/docs/connections/spec/screen) calls. In the Audience builder, Page calls appear as `Page Viewed` and Screen calls appear as `Screen Viewed`.

> info ""
> The Audience builder doesn't return every property value in the Constant value or Traits drop-downs. Segment displays a portion of values from the incoming data stream. However, if you don't see the value you're looking for, you can manually enter it.
To refine the audience based on event properties, use the `+property` button:
- The `name` property for Page and Screen calls appears in the Audience builder as `page_name` and `screen_name`, respectively.
- The Audience builder doesn't return every property value in the Constant value or Traits drop-downs. Segment shows a subset of values from the incoming data stream. If you don't see the value you're looking for, you can manually enter it.

Select `and not who` to indicate users that have not performed an event. For example, you might want to look at all users that have viewed a product above a certain price point but not completed the order.

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