Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Clarify Audience Real-Time Computation Rules #7403

Merged
merged 3 commits into from
Feb 6, 2025
Merged

Clarify Audience Real-Time Computation Rules #7403

Changes from all commits
Commits
Show all changes
3 commits
Select commit Hold shift + click to select a range
f4f7262
Update Info on Real-Time Eligiblity index.md
maleman842 Jan 24, 2025
ad0ad34
this shouldn't be a warning
pwseg Feb 6, 2025
2b88ef7
Merge branch 'master' into maleman842-patch-1
pwseg Feb 6, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
6 changes: 3 additions & 3 deletions src/engage/audiences/index.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -160,7 +160,7 @@ Real-time Compute allows you to update traits and Audiences as Segment receives
- **Operational Workflows:** Supercharge your sales and support teams by responding to customer needs faster, based on the latest understanding of a user.

> warning ""
> Real-time Compute doesn't support time window conditions. Segment creates Audiences using time window conditions as batch computations. Additionally, Segment creates [Funnel Audiences](#funnel-audiences) as batch computations.
> By default, Segment creates all Audiences as real-time computations. There are however, a few exceptions which can only be supported as batch computations, one example is [Funnel Audiences](#funnel-audiences). The Audience builder will determine and indicate whether the Audience is a real-time or batch computation.

To create a new Audience or Trait:

Expand All @@ -177,8 +177,8 @@ While Engage is computing, use the Audience Explorer to see users or accounts th
> warning ""
> [Facebook Custom Audiences](/docs/connections/destinations/catalog/personas-facebook-custom-audiences/), [Marketo Lists](/docs/connections/destinations/catalog/marketo-static-lists/), and [Adwords Remarking Lists](/docs/connections/destinations/catalog/adwords-remarketing-lists) impose rate limits on how quickly Segment can update an Audience. Segment syncs at the highest frequency allowed by the tool, which is between one and six hours.

> warning ""
> Real-time computations connected to List destinations use a separate sync process that can take 12-15 hours to send changes present in the most recent computation.
> info "Real-time and batch computation"
> By default, Segment creates all audiences as real-time computations. However, some conditions require batch computation. For example, [funnel audiences](#funnel-audiences) and audiences with time-window conditions can only be computed in batch mode. The Audience builder determines whether an audience is real-time or batch based on the conditions applied.

### Editing Realtime Audiences and Traits

Expand Down
Loading