ovh · Y0Coss · Apr 28, 2025 · Apr 13, 2025 · Apr 23, 2025 · Apr 24, 2025
diff --git a/pages/index.md b/pages/index.md
@@ -1833,6 +1833,7 @@
             + [Installation of OVHcloud Connect Provider from the OVHcloud Control Panel](network/ovhcloud_connect/occ-provider-control-panel)
             + [FAQ](network/ovhcloud_connect/occdedicated-faq)
             + [Troubleshooting common errors setting up OVHcloud Connect](network/ovhcloud_connect/occ-setup-diagnostics)
+            + [How to initiate a diagnostic for OVHcloud Connect from the OVHcloud Control Panel](network/ovhcloud_connect/occ-diagnostics)
         + [Technical resources](network-ovhcloud-connect-technical-resources)
             + [Technical capabilities and limitations](network/ovhcloud_connect/occ-limits)
         + [Configuration](network-ovhcloud-connect-configuration)

diff --git a/pages/network/ovhcloud_connect/occ-diagnostics/guide.de-de.md b/pages/network/ovhcloud_connect/occ-diagnostics/guide.de-de.md
@@ -0,0 +1,93 @@
+---
+title: How to initiate a diagnostic for OVHcloud Connect from the OVHcloud Control Panel
+excerpt: Find out how to get a status report of your OVHcloud Connect services
+updated: 2025-04-28
+---
+
+## Objective
+
+With OVHcloud Connect, you can link your company network to your private OVHcloud vRack network, without creating a VPN tunnel through the internet. This will give you a quicker, more stable connection with guaranteed bandwidth. 
+
+**This guide will show you how to get a status report of your OVHcloud Connect services via the OVHcloud Control Panel.**
+
+## Requirements
+
+- An [OVHcloud Connect solution](/links/network/ovhcloud-connect) with a valid POP configuration.
+- Access to the [OVHcloud Control Panel](/links/manager).
+
+## List of available diagnostics
+
+### Layer 3 mode
+
+- **Default**: Fetches the BGP session states and all related information.
+- **Routes**: Fetches the routing table learned by OVHcloud via BGP.
+- **Advertised-Routes**: Fetches the routing table advertised by OVHcloud via BGP.
+
+### Layer 2 mode
+
+- **MAC Address**: Fetches the list of MAC addresses of network devices and vRack.
+
+## Instructions
+
+### Layer 3 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_BGP.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "BGP Peering Test":
+
+![OCC Service Test Button](images/OCC_service_test_button_BGP.png){.thumbnail}
+
+A window will open. Select the type of diagnostics you wish to use, and click "launch diagnostic":
+
+![OCC Diagnostics Choice](images/OCC_diag_choice.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_BGP.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+### Layer 2 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_MAC.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "Get the list of my MAC addresses":
+
+![OCC Service Test Button](images/OCC_service_test_button_MAC.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_MAC.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+## Limits
+
+- **Retention time of diagnostics**: Only diagnostics initiated **within the last seven days** are accessible. We recommend you download them and properly archive them, in case you need future access.
+
+- **Maximum number of diagnostics**: On a 24 hour period, you can initiate a maximum of 10 diagnostics per type of diagnostic, and per service. For example, if you have two OVHcloud Connect services configured on your OVHcloud Control Panel, both configured in Layer 3 mode, you can theoretically launch 10 of each diagnostic type per service, for a total of 60.<br>
+This limit has been set in order to restrict the amount of resources used by the OVHcloud infrastructures, as the diagnostics are launched in real-time.  
+
+## Go further
+
+If you need training or technical assistance to implement our solutions, contact your sales representative or click on [this link](/links/professional-services) to get a quote and ask our Professional Services experts for assisting you on your specific use case of your project.
+
+Join our [community of users](/links/community).
diff --git a/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-asia.md b/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-asia.md
@@ -0,0 +1,93 @@
+---
+title: How to initiate a diagnostic for OVHcloud Connect from the OVHcloud Control Panel
+excerpt: Find out how to get a status report of your OVHcloud Connect services
+updated: 2025-04-28
+---
+
+## Objective
+
+With OVHcloud Connect, you can link your company network to your private OVHcloud vRack network, without creating a VPN tunnel through the internet. This will give you a quicker, more stable connection with guaranteed bandwidth. 
+
+**This guide will show you how to get a status report of your OVHcloud Connect services via the OVHcloud Control Panel.**
+
+## Requirements
+
+- An [OVHcloud Connect solution](/links/network/ovhcloud-connect) with a valid POP configuration.
+- Access to the [OVHcloud Control Panel](/links/manager).
+
+## List of available diagnostics
+
+### Layer 3 mode
+
+- **Default**: Fetches the BGP session states and all related information.
+- **Routes**: Fetches the routing table learned by OVHcloud via BGP.
+- **Advertised-Routes**: Fetches the routing table advertised by OVHcloud via BGP.
+
+### Layer 2 mode
+
+- **MAC Address**: Fetches the list of MAC addresses of network devices and vRack.
+
+## Instructions
+
+### Layer 3 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_BGP.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "BGP Peering Test":
+
+![OCC Service Test Button](images/OCC_service_test_button_BGP.png){.thumbnail}
+
+A window will open. Select the type of diagnostics you wish to use, and click "launch diagnostic":
+
+![OCC Diagnostics Choice](images/OCC_diag_choice.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_BGP.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+### Layer 2 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_MAC.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "Get the list of my MAC addresses":
+
+![OCC Service Test Button](images/OCC_service_test_button_MAC.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_MAC.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+## Limits
+
+- **Retention time of diagnostics**: Only diagnostics initiated **within the last seven days** are accessible. We recommend you download them and properly archive them, in case you need future access.
+
+- **Maximum number of diagnostics**: On a 24 hour period, you can initiate a maximum of 10 diagnostics per type of diagnostic, and per service. For example, if you have two OVHcloud Connect services configured on your OVHcloud Control Panel, both configured in Layer 3 mode, you can theoretically launch 10 of each diagnostic type per service, for a total of 60.<br>
+This limit has been set in order to restrict the amount of resources used by the OVHcloud infrastructures, as the diagnostics are launched in real-time.  
+
+## Go further
+
+If you need training or technical assistance to implement our solutions, contact your sales representative or click on [this link](/links/professional-services) to get a quote and ask our Professional Services experts for assisting you on your specific use case of your project.
+
+Join our [community of users](/links/community).
diff --git a/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-au.md b/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-au.md
@@ -0,0 +1,93 @@
+---
+title: How to initiate a diagnostic for OVHcloud Connect from the OVHcloud Control Panel
+excerpt: Find out how to get a status report of your OVHcloud Connect services
+updated: 2025-04-28
+---
+
+## Objective
+
+With OVHcloud Connect, you can link your company network to your private OVHcloud vRack network, without creating a VPN tunnel through the internet. This will give you a quicker, more stable connection with guaranteed bandwidth. 
+
+**This guide will show you how to get a status report of your OVHcloud Connect services via the OVHcloud Control Panel.**
+
+## Requirements
+
+- An [OVHcloud Connect solution](/links/network/ovhcloud-connect) with a valid POP configuration.
+- Access to the [OVHcloud Control Panel](/links/manager).
+
+## List of available diagnostics
+
+### Layer 3 mode
+
+- **Default**: Fetches the BGP session states and all related information.
+- **Routes**: Fetches the routing table learned by OVHcloud via BGP.
+- **Advertised-Routes**: Fetches the routing table advertised by OVHcloud via BGP.
+
+### Layer 2 mode
+
+- **MAC Address**: Fetches the list of MAC addresses of network devices and vRack.
+
+## Instructions
+
+### Layer 3 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_BGP.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "BGP Peering Test":
+
+![OCC Service Test Button](images/OCC_service_test_button_BGP.png){.thumbnail}
+
+A window will open. Select the type of diagnostics you wish to use, and click "launch diagnostic":
+
+![OCC Diagnostics Choice](images/OCC_diag_choice.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_BGP.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+### Layer 2 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_MAC.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "Get the list of my MAC addresses":
+
+![OCC Service Test Button](images/OCC_service_test_button_MAC.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_MAC.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+## Limits
+
+- **Retention time of diagnostics**: Only diagnostics initiated **within the last seven days** are accessible. We recommend you download them and properly archive them, in case you need future access.
+
+- **Maximum number of diagnostics**: On a 24 hour period, you can initiate a maximum of 10 diagnostics per type of diagnostic, and per service. For example, if you have two OVHcloud Connect services configured on your OVHcloud Control Panel, both configured in Layer 3 mode, you can theoretically launch 10 of each diagnostic type per service, for a total of 60.<br>
+This limit has been set in order to restrict the amount of resources used by the OVHcloud infrastructures, as the diagnostics are launched in real-time.  
+
+## Go further
+
+If you need training or technical assistance to implement our solutions, contact your sales representative or click on [this link](/links/professional-services) to get a quote and ask our Professional Services experts for assisting you on your specific use case of your project.
+
+Join our [community of users](/links/community).
diff --git a/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-ca.md b/pages/network/ovhcloud_connect/occ-diagnostics/guide.en-ca.md
@@ -0,0 +1,93 @@
+---
+title: How to initiate a diagnostic for OVHcloud Connect from the OVHcloud Control Panel
+excerpt: Find out how to get a status report of your OVHcloud Connect services
+updated: 2025-04-28
+---
+
+## Objective
+
+With OVHcloud Connect, you can link your company network to your private OVHcloud vRack network, without creating a VPN tunnel through the internet. This will give you a quicker, more stable connection with guaranteed bandwidth. 
+
+**This guide will show you how to get a status report of your OVHcloud Connect services via the OVHcloud Control Panel.**
+
+## Requirements
+
+- An [OVHcloud Connect solution](/links/network/ovhcloud-connect) with a valid POP configuration.
+- Access to the [OVHcloud Control Panel](/links/manager).
+
+## List of available diagnostics
+
+### Layer 3 mode
+
+- **Default**: Fetches the BGP session states and all related information.
+- **Routes**: Fetches the routing table learned by OVHcloud via BGP.
+- **Advertised-Routes**: Fetches the routing table advertised by OVHcloud via BGP.
+
+### Layer 2 mode
+
+- **MAC Address**: Fetches the list of MAC addresses of network devices and vRack.
+
+## Instructions
+
+### Layer 3 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_BGP.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "BGP Peering Test":
+
+![OCC Service Test Button](images/OCC_service_test_button_BGP.png){.thumbnail}
+
+A window will open. Select the type of diagnostics you wish to use, and click "launch diagnostic":
+
+![OCC Diagnostics Choice](images/OCC_diag_choice.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_BGP.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+### Layer 2 mode
+
+You can find the list of your `OVHcloud Connect`{.action} services in the `Network`{.action} section of your [OVHcloud Control Panel](/links/manager).
+
+![OCC Control Panel](images/OCC_cpanel.png){.thumbnail}
+
+Open the service for which you want to get a diagnosis:
+
+![OCC Service](images/OCC_service_MAC.png){.thumbnail}
+
+At the bottom of the "POP Configuration" panel, you will find a segment named "Diagnostic POP", and an ellipsis button `...`{.action}. Click it, and then select "Get the list of my MAC addresses":
+
+![OCC Service Test Button](images/OCC_service_test_button_MAC.png){.thumbnail}
+
+You can now access the list of your diagnostics by opening the "Diagnostics" tab. 
+
+![OCC Diagnostics Tab](images/OCC_diag_tab_MAC.png){.thumbnail}
+
+Each diagnostic is referred to using an ID and a timestamp. 
+To access the diagnostics content, click the ellipsis button `...`{.action} located to the right of each one listed. You can select either "See result" to have a window open with the content of the desired diagnostic, or "Download result" to get a *.txt* file with the same content.
+
+![OCC Diagnostic view button](images/OCC_diag_view_button.png){.thumbnail}
+
+## Limits
+
+- **Retention time of diagnostics**: Only diagnostics initiated **within the last seven days** are accessible. We recommend you download them and properly archive them, in case you need future access.
+
+- **Maximum number of diagnostics**: On a 24 hour period, you can initiate a maximum of 10 diagnostics per type of diagnostic, and per service. For example, if you have two OVHcloud Connect services configured on your OVHcloud Control Panel, both configured in Layer 3 mode, you can theoretically launch 10 of each diagnostic type per service, for a total of 60.<br>
+This limit has been set in order to restrict the amount of resources used by the OVHcloud infrastructures, as the diagnostics are launched in real-time.  
+
+## Go further
+
+If you need training or technical assistance to implement our solutions, contact your sales representative or click on [this link](/links/professional-services) to get a quote and ask our Professional Services experts for assisting you on your specific use case of your project.
+
+Join our [community of users](/links/community).