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fix(hotel_receptionist): give the room-booking flow an exit when no card is taken #7177

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fix(hotel_receptionist): give the room-booking flow an exit when no card is taken #7177

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10 changes: 8 additions & 2 deletions examples/hotel_receptionist/book_room.py
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Original file line number Diff line number Diff line change
Expand Up @@ -248,7 +248,13 @@ async def open_phone_dialog(self) -> str:
@function_tool()
async def open_credit_card_dialog(self) -> str:
"""Open the credit-card dialog. It collects the card number, expiry, security code, and cardholder name from the caller in one focused step."""
card = await GetCardTask(chat_ctx=speech_only(self.chat_ctx))
try:
card = await GetCardTask(chat_ctx=speech_only(self.chat_ctx))
except ToolError as e:
return (
f"no card taken ({e}) - the booking can't be finalized without one; offer to "
"finish by callback once they have a card and call give_up"
)
self._card_last4 = card.card_number[-4:]
return f"card recorded (ending {self._card_last4}) | {self._status()}"

Expand Down Expand Up @@ -302,7 +308,7 @@ async def confirm_booking(self) -> str | None:

@function_tool(flags=ToolFlag.IGNORE_ON_ENTER)
async def give_up(self, reason: str) -> None:
"""Caller wants to abandon the booking.
"""Caller wants to abandon the booking, or the booking can't be finalized because no card could be taken.

Args:
reason: short explanation.
Expand Down
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