v0.16.0-a1 dbt_zendesk_source

New Features

• Incorporated the ticket_chat and ticket_chat_event source tables to capture tickets created via chat and native_messaging channels in downstream SLA policy transformations. (PR #63)
• Added the using_ticket_chat variable to enable/disable the ticket_chat and ticket_chat_event staging models and downstream transformations. (PR #63)
  • For Fivetran Quickstart users, using_ticket_chat is dynamically set based on the presence of the ticket_chat and ticket_chat_event source tables.
  • For other users, using_ticket_chat is set to False by default. To change this and enable the ticket chat models, add the following configuration (see README for details).

vars:
  zendesk_source:
    using_ticket_chat: True
  zendesk: # if using Zendesk transformation package
    using_ticket_chat: True

Note: If using_ticket_chat is enabled, this update increases the model count of the package by 4 models.

Documentation

• Corrected references to connectors and connections in the README. (#PR 61)
• Corrected DAG link in the README. (PR #62)

Contributors

• @segoldma (PR #62)