Medium Priority Updates - DNSimple Category

categories/dnsimple.yaml

@@ -1,27 +1,27 @@
-Getting started:
+Getting Started:
 - "Getting Started"
 - "First Steps With Your DNSimple Account"
 - "First Steps Guide to Setting Up Your Team"
 - "Transfer or Register Domains With DNSimple"
 - "Set Up Your First Zone and Delegate Zones to DNSimple"
 
 DNSimple Plans:
-- "DNSimple plans"
+- "DNSimple Plans"
 - "DNS Query Volume Fees"
 
-DNSimple products:
+DNSimple Products:
 - "DNSimple Services"
 - "Email Hosting Support"
 - "Web Hosting Support"
-- "Why should I host my DNS with DNSimple?"
-- "Why should I register my domain name with DNSimple?"
+- "Why Should I Host My DNS with DNSimple?"
+- "Why Should I Register My Domain Name with DNSimple?"
 - "Can I use DNSimple for drop catching?"
 - "Where are your servers located?"
-- "Why we don't offer web hosting services"
+- "Why We Don't Offer Web Hosting Services"
 
 About DNSimple:
 - "DNSimple Status Page"
 - "How to pronounce DNSimple"
 
-Contact support:
+Contact Support:
 - "Contacting DNSimple Support"

content/articles/dnsimple-plans.md

@@ -1,55 +1,103 @@
 ---
-title: DNSimple plans
-excerpt: Understand which plan fits you best
+title: DNSimple Plans
+excerpt: Understand which plan fits your needs
 categories:
 - DNSimple
 ---
 
 # DNSimple Plans
 
-You'll find all [the features listed for each plan on our pricing page](https://dnsimple.com/pricing#features).
+You'll find all [the features listed for each plan on our pricing page](https://dnsimple.com/pricing#features). Use the pricing calculator on our [homepage](https://dnsimple.com) to estimate your costs before you subscribe. Click any of the links in this article to learn more about each feature.
 
-## All plans include
+### Table of Contents {#toc}
 
-- Domain registration, transfer, and renewal — [see TLD prices](https://dnsimple.com/tlds)
-- Primary or secondary DNS zones with Anycast DNS and multi-layer DDoS defense, billed monthly per zone
-- Email forwarding, billed monthly per domain
+* TOC
+{:toc}
 
-## Solo
+## Included on all plans 
 
-No base subscription fee. You will be charged on a pay-as-you-go basis, with fees determined by the number of active zones and their [DNS query volume](/articles/dns-query-limits).
+- The ability to register, transfer, and renew domains — [see TLD prices](https://dnsimple.com/tlds).
+- Primary or secondary DNS zones with [Anycast DNS](/articles/why-anycast-dns/), [DNSSEC](/articles/dnssec/), and multi-layer [DDoS defense](/articles/protection-ddos/), billed monthly per zone.
+- [Email forwarding](https://support.dnsimple.com/articles/email-forwarding/), billed monthly per domain.
+- DNSimple's [Domain Control Plane](https://dnsimple.com/products/domain-control-plane) — view and manage domains and DNS across registrars and providers.
 
-DNSimple's Solo plan provides anyone with a domain management platform where they can manage DNS, domains, and certificates with multiple providers through a single control plane.
+## Solo
 
+DNSimple's Solo plan provides anyone with a domain management platform where they can manage DNS, domains, and certificates with multiple providers through a single control plane.  
+
+<info>
+You can have a maximum of one user on the Solo plan. If more than one person needs to access your domains, we recommend choosing the Teams plan.
+</info>
+
+### Cost 
+
+No base subscription fee. You will be charged on a pay-as-you-go basis, with fees determined by the number of active zones and their [DNS query volume](/articles/dns-query-limits). 
+
+### The Solo plan includes:
+
+- The ability to register, transfer, and renew domains
+- 100 DNS records per zone
+- [Let's Encrypt SSL Certificates](/articles/ordering-lets-encrypt-certificate/) (Root & www only)
+- Sectigo Certificates
+- [HTTP redirects](/articles/redirector/)
+- Primary or secondary DNS zones with Anycast DNS, DNSSEC, and multi-layer DDoS defense, billed monthly at $0.50 per zone
+- Email forwarding, billed monthly per domain at $2 for 1,000 messages/month. 
+- [One-click Services](/articles/services/)
+- [Alias records](/articles/alias-record/)
+- [Zone queries](/articles/dns-query-limits/) billed monthly at $0.10 per million queries per zone per month
+- [CAA Records](/articles/caa-record/)
+- [WHOIS privacy services ](/articles/whois-privacy/)
+- [Activity logs](/articles/activity-tracking/) for the past 30 days
+- [Webhooks](/articles/webhooks/)
+- Standard-level [support](/articles/dnsimple-support/) with responses within 24 hours on business days
+
 ## Teams
 
-Requires a base monthly subscription fee.
+DNSimple's Teams plan provides startups and small engineering teams with all the tools they need to buy, connect, and operate their domains and DNS across multiple providers.
 
-Activates the following features:
-- HTTPS URL redirects
-- Let's Encrypt custom hostname certificates
-- Let's Encrypt wildcard certificates
-- Specify different roles for your team members on a per-domain basis
-- Regional and POOL records
-- Google Workspace and Okta user provisioning
-- Unlimited activity history
-- 99% SLA
+### Cost
+
+$29 base monthly subscription fee — includes one seat with the ability to add more seats at a cost of $29/month each.
+
+### The Teams plan includes everything on the Solo plan, plus:
 
-DNSimple's Team plan provides startups and small engineering teams with all the tools they need to buy, connect, and operate their domains and DNS across multiple providers.
+- [HTTPS URL redirects](/articles/redirector/)
+- Let's Encrypt custom hostname certificates
+- Let's Encrypt [wildcard certificates](/articles/ordering-wildcard-certificate/)
+- [Regional](/articles/regional-records/) and [POOL](/articles/pool-record/) records
+- [Google Workspace](/articles/google-identity-provider/) and [Okta](/articles/okta-identity-provider/) user provisioning
+- Unlimited [activity history](/articles/activity-tracking/)
+- [99% SLA](https://dnsimple.com/service-level-agreement)
+- [Reverse DNS](/articles/reverse-dns/)
+- Enable [DNSimple as secondary DNS](/articles/secondary-dns-dnsimple-as-secondary/)
+- Scoped [API Access Tokens](/articles/api-access-token/)
+- [Domain Access Control](/articles/domain-access-control/) - specify different roles for your team members on a per-domain basis
+- Email forwarding billed monthly per domain at $2 for 10,000 messages/month
+- Specify a custom [invoice](/articles/understanding-invoice/) email
 
 ## Enterprise
 
-Custom subscription fee.
+DNSimple's [Enterprise plan](https://dnsimple.com/enterprises) provides organizations of any size full control of their DNS, domains, and SSL certificates across cloud providers and into on-premise systems. Get high performance, reliability, and security for your domain name systems with our enterprise-grade DNS management.
+
+### Cost 
+
+Custom subscription fee with the number of seats to be determined by your needs.
 
-Activates the following features:
-- Priority support
-- Single sign-on with Okta or Google Workspace
-- Vanity Name Servers
-- High-volume zones
+### The Enterprise plan includes everything on Teams and Solo, plus:
+
+- [Priority support](/articles/dnsimple-support/#how-do-i-get-priority-support) with responses in one hour or less on buisness days
+- A dedicated account manager
+- Fast-tracked feature requests
+- A [digital wallet](/articles/wallet-replenishment/) for recurring payments
+- Multi-account management
+- Single sign-on with [Okta](/articles/okta-identity-provider/) or [Google Workspace](/articles/google-identity-provider/)
+- [Vanity name servers](/articles/vanity-nameservers/)
 - Discounted domain registration, transfer, and renewal fees for high-volume TLDs
-- DNS zone discounts available
-- 100% SLA available
+- DNS high-volume zone discounts
+- [100% SLA available](https://dnsimple.com/service-level-agreement)
+
+To explore your options for our Enterprise or Reseller plans, [contact us](https://dnsimple.com/sales) for more information.
 
-DNSimple's Enterprise plan provides organizations of any size full control of their DNS, domains, and SSL certificates across cloud providers and into on-premise systems.
+## Have more questions?
 
-Please [contact us](https://dnsimple.com/sales) for more information.
+If you have any questions about DNSimple's plans or want to talk more about your DNS and domain management needs, [contact us](https://dnsimple.com/feedback) — we'd love to help.

content/articles/leave-a-review.md

@@ -1,6 +1,6 @@
 ---
 title: Leave a Review
-excerpt: At DNSimple, we love hearing what our customers have to say!
+excerpt: We love hearing what our customers have to say.
 categories:
 - DNSimple
 ---
@@ -9,16 +9,12 @@ categories:
 
 Do you have something you want to share about DNSimple? Do you want to shout our praises from a rooftop? Would you like to make sure others know what we're all about?
 
-Here at DNSimple, we love hearing what our customers have to say! 
+We'd love to hear what you have to say.
 
-Currently, we are gathering reviews from G2 and Trustpilot.
+We're currently gathering reviews from [G2](https://www.g2.com/products/dnsimple/reviews), [Trustpilot](https://www.trustpilot.com/review/dnsimple.com), and [Product Hunt](https://www.producthunt.com/products/dnsimple).
 
-Feel free to click on the links below to access our pages from the following review sites:
+We always appreciate your feedback — it truly helps make us better.
 
-- [G2](https://www.g2.com/products/dnsimple/reviews)
-- [Trustpilot](https://www.trustpilot.com/review/dnsimple.com)
-
-We appreciate your kind words and feedback. It truly helps make us better! 
-
-Have a concern or issue? [Contact us.](/articles/dnsimple-support/)
+## Have questions?
 
+If you have any questions, concerns, or issues, just [contact us](/articles/dnsimple-support/), and we'll be happy to help.

content/articles/reasons-hosting-dns.md

@@ -1,17 +1,36 @@
 ---
-title: Why should I host my DNS with DNSimple?
+title: Why Should I Host My DNS with DNSimple?
 excerpt: You should consider DNSimple for easy DNS management and expert support.
 categories:
 - DNSimple
 ---
 
-# Why should I host my DNS with DNSimple?
+# Why Should I Host My DNS with DNSimple?
 
-Because we bring you effortless DNS management and expert support. 
+## Effortless DNS and domain management plus expert support
 
-DNSimple provides a clean, easy-to-use web interface and API for domain registration and management. We simplify domain and DNS management.  
+DNSimple provides a clean, easy-to-use web interface and [API](https://dnsimple.com/api) for domain registration and management. We simplify domain and DNS management by focusing on DNS and domains. This lets us do everything from improving our API to allow automated domain registration and transfers, to enhancing our web interface to make it easier to use.
 
-We focus on DNS and domains. This focus lets us do everything from improving to our API to allow automated domain registration and transfers, to enhancing our web interface to make it easier to use.  
+We have expert-level [customer support](https://support.dnsimple.com/articles/dnsimple-support/) along with robust documentation for any questions you might have. When you email <[email protected]>, you'll get replies from experts at DNSimple who care about you, your business, and your DNS. We make every effort to resolve DNS issues. And we're always straightforward about what our service can and can't do.
 
-Our small size is an asset. When you email support@dnsimple, you get support from experts who care about you and your DNS. We _make every effort_ to resolve DNS issues. And we're always honest about what our service can and can't do.
+## The best hosted DNS service
 
+Choosing DNSimple gives you access to Anycast domain name service with globally distributed name servers for faster responses and increased reliability. You'll also have access to innovative records like [ALIAS](/articles/alias-record/), [URL](/articles/url-record/), and [POOL](/articles/pool-record/) for easier domain management, and simplified integration with many services.
+
+We take [security](/articles/account-securing/) seriously and ensure your domains are as safe as possible. We support [multiple users](/articles/account-users/) for Teams accounts, and allow you to control different levels of [domain access](/articles/domain-access-control/), so you can make sure the right people on your team have access to your domains.
+
+We also believe in choosing the best tooling to get the job done. With no vendor lock-in, you can point your name servers wherever you choose. If you want to keep your domain registered elsewhere, and just use our DNS resolver or [email forwarding](/articles/email-forwarding/), you can still use our name servers.
+
+Explore DNSimple's variety of [services](/articles/services/), read what other companies [have to say](https://dnsimple.com/customers) about their experiences using DNSimple, and delve into our [API](https://dnsimple.com/api) with video tutorials for each supported language.
+
+You can even try DNSimple [free for 30 days](https://dnsimple.com/signup), and explore our simple, secure DNS solutions for yourself. Whether you're registering your first domain name or you've got a business with a portfolio of domains, we've got a plan to fit your needs.
+
+If you want to learn more about how we simplify your domain management, or have questions about your specific DNS and domain management needs, feel free to [contact us](https://dnsimple.com/sales).
+
+## Enterprise and reseller DNS management
+
+Along with all the features above, DNSimple's API lets you automate your domain management for a large number of domains. Our [webhooks](https://developer.dnsimple.com/v2/webhooks/events/) make it easy to reach changes in your domains, and we have DNS [templates](https://developer.dnsimple.com/v2/templates/) that allow you to set up a group of domains in the same way.
+
+When you sign up for an Enterprise plan, you'll have a dedicated account manager to help you get set up, direct access to our engineering team for fast-tracked feature requests, bulk pricing discounts, and many other features that provide high performance, reliability, and security for your DNS. Learn more about what the [Enterprise plan](https://dnsimple.com/enterprises) has to offer.
+
+If you're an enterprise managing a large number of domains, or [reseller](https://dnsimple.com/resellers) looking for streamlined DNS management and registration, we'd love to talk more — [get in touch](https://dnsimple.com/sales).

content/articles/reasons-registering-domain.md

@@ -1,24 +1,20 @@
 ---
-title: Why should I register my domain name with DNSimple?
-excerpt: We won't try to sell you a bunch of other services when you register your domain.
+title: Why Should I Register My Domain Name with DNSimple?
+excerpt: We won't try to upsell you when you register your domain.
 categories:
 - DNSimple
 ---
 
-# Why should I register my domain name with DNSimple?
+# Why Should I Register My Domain Name with DNSimple?
 
 Domain registration with DNSimple is as easy as it gets. And there's no complicated pricing or convoluted contracts.
 
-We make domain registration effortless:
+We currently don't offer domain registration as a stand-alone service. Since [domain services](/articles/dnsimple-services) are our core business, DNSimple registration requires a [subscription](https://dnsimple.com/pricing). DNSimple customers are not required to use our domain registration services to take advantage of our hosted DNS.
 
-- Enter a name and verify it's available.
-- Select a registrant from your contacts or add a new contact.
-- For domains that require extended attributes (like `.CA` and `.US`), fill in the required fields.
-- Register the domain.
+We make [domain registration](/articles/registering-domain/) effortless, and offer [over 500 TLDs](https://dnsimple.com/tlds).
 
-We keep things straightforward. All domains registered with DNSimple automatically use DNSimple's name servers and hosted DNS. And we'll never sell you anything you don't need. 
+We also keep things straightforward. All domains registered with DNSimple automatically use DNSimple's name servers and [hosted DNS](https://dnsimple.com/products/dns-hosting). And we'll never sell you anything you don't need. 
 
+## Have more questions? 
 
-<info>
-We currently don't offer domain registration as a stand-alone service. Since [domain services](/articles/dnsimple-services) are our core business, DNSimple registration requires a subscription. DNSimple customers aren't required to use our domain registration services to take advantage of our hosted DNS.
-</info>
+If you have any questions about domain registration or how to get set up with a DNSimple subscription, just [contact us](https://dnsimple.com/feedback) — we'd love to help.

content/articles/why-not-web-hosting.md

@@ -1,21 +1,19 @@
 ---
-title: Why we don't offer web hosting services
+title: Why We Don't Offer Web Hosting Services
 excerpt: Some reasons DNSimple doesn't offer web hosting services.
 categories:
 - DNSimple
 redirect_from:
   - /articles/why-not-web-hosting/
 ---
 
-# Why we don't offer web hosting services
+# Why We Don't Offer Web Hosting Services
 
-Traditionally, DNS registrars offered domains bundled with a hosting solution as part of a basic package. This gave the user a few MegaBytes of disk space exposed by an HTTP server and accessible with a FTP client. The idea behind this was that the user could have their personal HTML static site bundled with the registrar's offerings. However, this can confuse people who don't deeply understand these technologies. 
-
-We don't offer web hosting because:
-
-- We focus on offering the best domain management platform by enabling our customers to set up and connect their domains to popular services that already exist, rather than trying to create our own top-to-bottom solution.
-- The web is diverse and complex, and there are myriad technologies available for creating websites. These require several pieces of software to work: database servers, web servers, caching services, load balancers, etc. Websites have heavier hardware requirements than just a few Megabytes of hard disk.
-- There are many useful websites for people who need personal sites.
-- A hosting service would only cater to a tiny fraction of our users that still make HTML static websites.
+Domain registrars typically offer domains bundled with a hosting solution as part of a basic package. This gives the user a few megabytes of disk space exposed by an HTTP server and accessible with a FTP client. The idea behind this is that the user can have their personal HTML static site bundled with the registrar's offerings. However, this can confuse people who don't deeply understand these technologies. 
 
+**We don't offer web hosting because:**
 
+- We focus on offering the best domain and DNS management platform by enabling our customers to set up and connect their domains to services that already exist, rather than trying to create our own top-to-bottom solution. We offer mulitple One-click Services for popular [hosting services](/articles/services/#hosting) so you can set up all the required DNS records in a single click.
+- There are myriad technologies available for creating websites. These require several pieces of software to work: database servers, web servers, caching services, load balancers, etc. Websites have heavier hardware requirements than just a few megabytes of hard disk.
+- A hosting service would only cater to a tiny fraction of our users who still make HTML static websites.
+

spec/_widget/components/search.spec.js

@@ -124,7 +124,7 @@ describe('Search', () => {
         "Web Hosting Support": 1,
         "DNS Hosting": 2,
         "Email Hosting Support": 3,
-        "Why we don't offer web hosting services": 4
+        "Why We Don't Offer Web Hosting Services": 4
       },
       'add user': {
         "Managing Multiple Members on One Account": 2
@@ -226,7 +226,7 @@ describe('Search', () => {
         'Using DNSimple alongside other DNS providers': 5
       },
       'dnsimple pricing': {
-        'DNSimple plans': 2,
+        'DNSimple Plans': 2,
         'Domain Transfer Pricing': 3
       },
       'change nameservers': {