Update issue templates

.github/ISSUE_TEMPLATE/external-tool-malfunction-report.md

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+---
+name: External tool malfunction report
+about: Report an external tool that fails to work with KiCad
+title: "[External tool malfunction]"
+labels: ''
+assignees: ''
+
+---
+
+**Describe the malfunction**
+A clear and concise description how the external tool failed.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. Windows 10, Ubuntu 20.04, ...]
+ - KiCad version (use **Help => About KiCad => Show Version Info**)
+ - External tool name and version (if applicable)
+
+**Additional context**
+Add any other context about the problem here.