fix: Check Appsmith version

website/docs/help-and-support/troubleshooting-guide/README.md

@@ -1,12 +1,89 @@
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-description: This page provides troubleshooting resources for common errors encountered while self-hosting Appsmith or building applications, along with guidance on how to resolve them effectively.
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-
 # Overview
 
 When using Appsmith, you may encounter errors related to both self-hosting the platform and building applications. This page provides detailed resources to help you troubleshoot and resolve common issues. Whether you're facing deployment issues, database connection problems, or application-specific errors, you can find the relevant troubleshooting guides below for step-by-step solutions.
 
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+To troubleshoot your issue, you can try the following:
+
+
+### Check Your Appsmith Version
+
+It is important to verify the version of Appsmith you are using. Knowing your version ensures compatibility with the latest features and fixes. This step can help you identify if your version is outdated and may require an update to resolve certain issues.
+
+
+- For Docker: 
+
+<dd>
+
+```bash
+docker exec -it appsmith cat info.json
+```
+
+</dd>
+
+- For Kubernetes: 
+
+<dd>
+
+```bash
+kubectl exec -it <appsmith-pod-name> -- cat /appsmith-stacks/configuration/info.json
+```
+</dd>
+
+Once you've confirmed your version, visit the [Appsmith GitHub Release Notes](https://github.com/appsmithorg/appsmith/releases) to compare your current version with the latest release. If your version is outdated, consider upgrading to the latest version to benefit from the latest fixes and features.
+
+For instructions on how to upgrade, please refer to our [upgrade guides](/getting-started/setup/instance-management).
+
+
+### Verify Logs for Errors
+
+Logs provide valuable insights into the health of your Appsmith instance and can help identify underlying issues affecting the platform. Reviewing the logs is essential for troubleshooting errors that might occur during deployment or operation.
+
+- For Docker: You can view logs using the following command:
+
+<dd>
+
+```bash
+docker logs appsmith
+```
+</dd>
+
+- For Kubernetes: Use the following command to view logs for the Appsmith pod:
+
+<dd>
+
+```bash
+kubectl logs <appsmith-pod-name>
+```
+</dd>
+
+
+### Restart Services
+
+To resolve potential issues related to resource allocation or configuration changes, restart the Appsmith services. This can help in clearing temporary issues and ensuring smooth operation.
+
+- For Docker:
+
+<dd>
+
+```bash
+docker restart appsmith
+```
+</dd>
+
+
+- For Kubernetes:
+
+<dd>
+
+```bash
+kubectl rollout restart deployment appsmith
+```
+
+</dd>
+
+
+If the steps above don’t resolve your issue, refer to more specific troubleshooting guides:
+
 
 <div className="containerGridSampleApp">
    <!-- Self-Hosting Errors -->
@@ -35,7 +112,7 @@ When using Appsmith, you may encounter errors related to both self-hosting the p
    </a>
 </div>
 
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+
 
 ## Contacting Support