User Documentation

Web Application

When you visit the TalkTix website localhost:4200, this is the page you are greeted with:

Steps to manage a user:

1. Sign up a new user account by pressing the "Sign Up" button in the top-right corner of the web app.

2. Edit the account details by clicking on the profile icon in the top-right corner.

3. Logout by clicking the symbol in the top-right corner next to the user details.

4. Login again with an existing account by pressing the "Login" button next to the "Sign Up" button.

Steps to create a ticket:

1. Write your email address in the email input box.

2. Describe your problem in the problem input box by typing or recording a message. If there wasn't enough space, you can simply expand the input area at the lower-right corner.

3. Upload any images or files that can help describe your problem better. This can be done either by drag and dropping your files in the box shown below or by clicking the "Browse for file" button and choosing your desired files in your file system.

4. Press the "Generate Ticket" button and see your created ticket on the right side of the website.

5. Edit via the given chat message and accept or delete the ticket by clicking the button "Submit" or "Cancel".

6. If you pressed "Submit", than you get a confirmation in the chat and an email (if you entered a valid email address)

Email Service

Our Ticket Creation System can also be called by just writing an email. These steps can be followed to use this feature:

1. Write an email to [email protected] explaining your technical problem. Attachments that add details to your problem are greatly appreciated.
2. Send email.
3. Receive an email response with the structure and content of the created ticket.