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This PR adds a Python/Flask implementation of the call handling solution with Vapi and Twilio.

Changes:

  • Created a complete Python port of the existing JavaScript implementation
  • Used Flask framework instead of Express.js
  • Maintained the same overall architecture and call flow

Improvements over the original implementation:

  • Added specialist confirmation requiring keypress (press 1) to accept calls
  • Implemented smarter voicemail detection based on call duration
  • Created additional endpoints for specialist prompting and response handling

Testing:

  • Tested with Twilio and Vapi integration
  • Verified all call scenarios: successful connection, specialist unavailable, and voicemail detection

Solution to connect a user to a specialist while keeping them on hold. If the specialist does not answer within a specified time or if the call goes to voicemail, the system takes alternative actions.
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@bajajcodes bajajcodes left a comment

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make the changes for other similar snippets.

@cassius66
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@bajajcodes, are we missing anything else?

@goosewin goosewin closed this Jul 3, 2025
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3 participants