Create EscalateIncidents

GlideRecord/EscalateInicidents/EscalateIncidents.js

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+// Hours - set hours in a system property, and call below function to escalate
+// Support it with the events and notifications
+
+function escalateHighPriorityCases(hours) {
+    var gr = new GlideRecord('incident');
+    gr.addQuery('priority', '1 - Critical');
+    gr.addQuery('opened_at', '<=', gs.hoursAgo(hours));
+    gr.query();
+
+    while (gr.next()) {
+        gs.eventQueue('incident.escalation', gr, gr.assigned_to, 'Escalation triggered after ' + hours + ' hours.');
+    }
+}

GlideRecord/EscalateInicidents/readme.md

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+Escalate High priority incidents with supported notifications and events

UI Actions/Copy Bulk SysIDs/CopyBulkIDs.js

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+/* 
+//This action will be able to copy the sysids of multiselected records.
+
+Table - Global
+List Choice - True
+Client - True
+onClick - copySysIDs()
+
+Result - All the sysids will be copied as comma-separated strings which you can further copy into a system property for validations
+
+*/
+
+function copySysIDs(){
+	var sysIds = g_list.getChecked();
+	copyToClipboard(sysIds);
+}

UI Actions/Copy Bulk SysIDs/readme.md

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+Did you ever get any use case where you need to copy SysIDs in bulk from a list view?
+
+The use case can be:
+There is some matrix that you need to validate in your script.
+You need to store the sysids in a property. One option is to export the CSV with Sys id field using ?CSV&sysparm_default_export_fields=all method, 
+then convert in comma separated list.
+
+![image](https://github.com/user-attachments/assets/90228462-cc67-4a99-b4e0-b1295c46bd67)
+
+Created this small utility to fasten the process of copying bulk sysids
+
+1. Navigate to System Definitions > UI Actions > Create New
+2. Give the Name of your choice e.g “Copy Bulk SysIDs”
+3. Select Table as “Global” so it is available on every list.
+4. Tick the Client and List choice field checkbox and call the function in Onclick field
+5. Write below code inside the function in Script field.
+**var sysIds = g_list.getChecked();
+copyToClipboard(sysIds);**
+