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Pull requests: OCA/helpdesk
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[FIX] helpdesk_mgmt: enforce access control on /ticket/close (portal can change arbitrary tickets)
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:19.0
#1089
opened Aug 17, 2026 by
gmaOCR
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[REF] helpdesk_mgmt: Simplify templates
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:18.0
#1088
opened Aug 17, 2026 by
SirPyTech
Contributor
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[FIX] helpdesk_mgmt: do not auto-assign tickets to portal users
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:18.0
#1086
opened Aug 15, 2026 by
nericervin
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[ADD] helpdesk_ticket_partner_block: block ticket creation by email
approved
mod:helpdesk_ticket_partner_block
Module helpdesk_ticket_partner_block
series:18.0
#1085
opened Aug 14, 2026 by
palomagrc93
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[18.0][FIX] helpdesk_mgmt_project: migrate plain column to company dependent field
mod:helpdesk_mgmt_project
Module helpdesk_mgmt_project
series:18.0
#1084
opened Aug 12, 2026 by
marcos-mendez
Contributor
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[19.0][MIG] helpdesk_portal_priority: Migration to 19.0
mod:helpdesk_portal_priority
Module helpdesk_portal_priority
series:19.0
#1083
opened Aug 12, 2026 by
medicegabriel
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[19.0][FIX] helpdesk_ticket_close_inactive: don't require warning template when disabled
mod:helpdesk_ticket_close_inactive
Module helpdesk_ticket_close_inactive
series:19.0
#1082
opened Aug 10, 2026 by
jans23
Contributor
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[18.0][ADD] helpdesk_mgmt_fieldservice_equipment_portal: pick equipment on portal tickets
mod:helpdesk_mgmt_fieldservice_equipment_portal
Module helpdesk_mgmt_fieldservice_equipment_portal
series:18.0
#1078
opened Aug 6, 2026 by
marcos-mendez
Contributor
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[17.0][MIG] website_helpdesk_mgmt: Migration to 17.0
mod:website_helpdesk_mgmt
Module website_helpdesk_mgmt
series:17.0
#1071
opened Jul 27, 2026 by
david-banon-tecnativa
Contributor
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Draft
[17.0][ADD] helpdesk_mgmt_assign_method_hr_holidays: New module
approved
mod:helpdesk_mgmt_assign_method_hr_holidays
Module helpdesk_mgmt_assign_method_hr_holidays
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
ready to merge
series:17.0
#1070
opened Jul 27, 2026 by
david-banon-tecnativa
Contributor
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[17.0][MIG] helpdesk_mgmt_timesheet_sale: Migration to 17.0
mod:helpdesk_mgmt_timesheet_sale
Module helpdesk_mgmt_timesheet_sale
series:17.0
#1068
opened Jul 23, 2026 by
david-banon-tecnativa
Contributor
•
Draft
[17.0][MIG] helpdesk_type_sla: Migration to 17.0
approved
mod:helpdesk_type_sla
Module helpdesk_type_sla
ready to merge
series:17.0
#1064
opened Jul 16, 2026 by
david-banon-tecnativa
Contributor
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[18.0][FIX] helpdesk_mgmt_timesheet: Remove undefined nbCols variable from timesheet_table
approved
mod:helpdesk_mgmt_timesheet
Module helpdesk_mgmt_timesheet
ready to merge
series:18.0
#1059
opened Jul 3, 2026 by
stephansainleger
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[17.0][FIX] helpdesk_mgmt_timesheet: Remove undefined nbCols variable from timesheet_table
mod:helpdesk_mgmt_timesheet
Module helpdesk_mgmt_timesheet
series:17.0
#1058
opened Jul 3, 2026 by
stephansainleger
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[18.0][ADD] helpdesk_ticket_partner_response_mail_autogenerated_header
mod:helpdesk_ticket_partner_response_mail_au f62c3
Module helpdesk_ticket_partner_response_mail_autogenerated_header
series:18.0
#1051
opened Jun 22, 2026 by
jans23
Contributor
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[18.0][ADD] helpdesk_mgmt_mail_autogenerated_header
mod:helpdesk_mgmt_mail_autogenerated_header
Module helpdesk_mgmt_mail_autogenerated_header
series:18.0
#1050
opened Jun 22, 2026 by
jans23
Contributor
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[18.0][FIX] helpdesk_mgmt: Customer must not receive an internal notification
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:18.0
#1046
opened Jun 15, 2026 by
ypapouin
Contributor
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[17.0][FIX] helpdesk_mgmt_assign_method: use random selection for assign method
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:17.0
#1041
opened Jun 12, 2026 by
gerard-domatix
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[19.0][MIG] helpdesk_mgmt_assign_method: migration to 19.0
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:19.0
#1040
opened Jun 12, 2026 by
gerard-domatix
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[18.0][MIG] helpdesk_mgmt_assign_method: Migration to 18.0
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:18.0
#1038
opened Jun 12, 2026 by
gerard-domatix
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[FIX] helpdesk_mgmt: Prevent duplicate ticket submission
approved
mod:helpdesk_mgmt
Module helpdesk_mgmt
ready to merge
series:17.0
#1036
opened Jun 10, 2026 by
shirashi3771
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[19.0][IMP] helpdesk_mgmt: add helpdesk overview dashboard
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:19.0
#1035
opened Jun 10, 2026 by
gerard-domatix
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Fix #1023: Make restrictions work, don't make restrictions mandatory …
mod:helpdesk_portal_restriction
Module helpdesk_portal_restriction
series:18.0
#1024
opened Jun 4, 2026 by
cartertech
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[19.0][MIG] helpdesk_mgmt_fieldservice_equipment: Migration to 19.0
mod:helpdesk_mgmt_fieldservice_equipment
Module helpdesk_mgmt_fieldservice_equipment
series:19.0
#1017
opened May 27, 2026 by
Tomero-Dev
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