Adding documentation support says should be in this article? #1708
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As a partner I opened ticket 2502260010001012 back in February of this year. According to the response I received on that ticket today,
Since this article doesn't even give a gist of how to do what they indicate is well documented, I propose the following changes so that supports assessment of this article is at least sort of correct. Feel free to improve upon this guidance. Creating step by step guidance on how to make the break glass account mail enabled and setup the forward is not a high priority to me considering support believes the article already has that information. Hopefully someone on your team is already working on this!
This is the article where I was expecting to find the guidance support says exists in this article.
https://learn.microsoft.com/en-us/microsoft-365/business-premium/m365bp-protect-admin-accounts?view=o365-worldwide#create-a-user-account-for-yourself
Hope this helps!
-jon