Technical Support Specialist | IT Help Desk | Web Content Executive

• Associate of Science – Computer Science
  Orange Coast College (Expected 07/2026)
• Bachelor of Arts – Business Administration & Marketing
  University of Gloucestershire (05/2023)

• Deploy & manage Windows devices with Microsoft Intune
• Resolve end‑user software/hardware issues (300+ tickets)
• Create marketing content and maintain web listings

• AWS Educate: Cloud 101, Networking, Security, Generative AI
• CodePath: Intro to Web Development & Interview Prep
• Aviatrix: Multicloud Network Associate

timeline
    title Career Timeline
    2019 : Telesales Agent (VanTin Telecom)
    2022 : Web Content Executive (MobileWorldJS)
    2024 : Student Assistant – IT Support Technician (Coast Community College)

• Second Place – Vietnam Science & Engineering Fair (National)
• First Place – Vietnam Science & Engineering Fair (Provincial)
• Phi Theta Keta Honors Society

• DataStructure Alg Website Game – GitHub
• Web‑Content‑Exhibition‑Demo – Live Demo

📧 [email protected] | 🔗 LinkedIn