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ZAC93 Inclusion Stops at status = NodeFound #7516

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3 tasks done
DaAwesomeP opened this issue Dec 21, 2024 · 4 comments
Open
3 tasks done

ZAC93 Inclusion Stops at status = NodeFound #7516

DaAwesomeP opened this issue Dec 21, 2024 · 4 comments
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@DaAwesomeP
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Checklist

  • I am not using Home Assistant. Or: a developer has told me to come here.
  • I have checked the troubleshooting section and my problem is not described there.
  • I have read the changelog and my problem is not mentioned there.

Deploy method

Docker

Z-Wave JS UI version

14.3.7

ZwaveJS version

9.29.0.b8373a3

Describe the bug

When including devices on the ZAC93, the device is found but just stops at handling add node request (status = NodeFound) without interviewing the device. I have a similar issue with Smart Start (says NWI matches but doesn't do anything after that). Smart Start LR fails entirely (claims NWI does not match and ignores it).

See log below.

To Reproduce

  1. Update the ZAC93 to FW v1.5.0 (SDK v7.22.1)
  2. Power cycle the ZAC93 once complete to ensure it reboots
  3. Restart ZWaveJS UI
  4. Attempt to include a device

Expected behavior

Device should be interviewed

Additional context

a_zwavejs_2024-12-21.log

@DaAwesomeP DaAwesomeP added the bug Something isn't working label Dec 21, 2024
@robertsLando robertsLando transferred this issue from zwave-js/zwave-js-ui Dec 23, 2024
@AlCalzone
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I can only suspect there's something really wrong with the controller firmware. After NodeFound, it should be communicating with the node to actually include it, but that does not seem to happen.

I've also never seen -128 dBm as an RSSI reading:

2024-12-21T05:12:37.015Z DRIVER « [RES] [GetBackgroundRSSI]
                                    channel 0: -128 dBm
                                    channel 1: -128 dBm
                                    channel 2: -128 dBm
                                    channel 3: -128 dBm

typically, 800 series controllers are around -110.

@hceuterpe
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What case did the GPIO module go into?

Otherwise I'm guessing maybe the controller's region setting might be set wrong for your locale? I could see that being indicative as to why LR failing entirely and say, it's set to a region without LR...

@DaAwesomeP
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It's on a PoE ESP32 right now (serial over TCP), but I have a USB UART adapter on the way so I can remove that variable. Unfortunately I probably won't be able to try it out until the end of the month though.

This is actually my second ZAC93 (warranty replacement). The first one's radio ceased working entirely after I tried enabling LR. It was working OK (but not great) until I did that. I could never get Smart Start to work and adding devices was finicky. I set region to US w/ LR explicitly and then it stopped working (responded to serial fine but could not activate or deactivate anything). I could change to non-US regions, but I could not reset the region to US w/o LR.

Since this is the second device, I am definitely suspecting an issue with them unless there is egregious corruption/packet loss with the ESP32 (seems unlikely but I will verify).

@AlCalzone
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corruption/packet loss with the ESP32 (seems unlikely but I will verify).

There has been at least one issue before where this was the case and caused all sorts of problems. You may be able to eliminate the possibility by using a USB to UART converter and connecting to the host machine directly for a test.

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