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On the StorSimple service page, select your device. Navigate to Devices > Maintenance.
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At the bottom of the page, click Scan Updates. A job is created to scan for available updates. You are notified when the job completes successfully.
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In the Software Updates section on the same page, the new software updates are available. We recommend that you review the release notes before you apply an update on your device.
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At the bottom of the page, click Install Updates, and then OK.
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In the Install updates dialog box, make sure that you've followed the recommendations, then select I understand the above requirement and am ready to upgrade my device and click the check button.
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A set of prerequisite checks starts. These checks include:
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Controller health checks to verify that both the device controllers are healthy and online.
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Hardware component health checks to verify that all the hardware components on your StorSimple device are healthy.
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DATA 0 checks to verify that DATA 0 is enabled on your device. If this interface is not enabled, you must enable it and then retry.
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DATA 2 and DATA 3 checks to verify that DATA 2 and DATA 3 network interfaces are not enabled. If these interfaces are enabled, then you must disable these and then try to update your device. This check is performed only if you are updating from a device running GA software. Devices running versions 0.1, 0.2, or 0.3 will not need this check.
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Gateway check on any device running a version prior to Update 1. This check is performed on all the device running pre-update 1 software but fails on the devices that have a gateway configured for a network interface other than DATA 0.
The update is applied if all checks are successfully completed. You are notified when the checks are in progress.
The following is an example in which the checks failed. You must verify that both the device controllers are healthy and online. You also need to check the health of the hardware components. In this example, Controller 0 and Controller 1 components need attention. You may need to contact Microsoft Support if you cannot address these issues by yourself.
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After the checks are successfully completed, an update job is created. You are notified when the update job is successfully created.
The update is then applied on your device.
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To monitor the progress of the update job, click View Job. On the Jobs page, you can see the update progress.
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The update takes a few hours to complete. Select the update job and click Details to view the details of the job at any time.
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After the job is complete, navigate to the Maintenance page and scroll down to Software Updates.
