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How twilio handle inbound and outbound calls simultaneously. #852

@rana-dev-py

Description

@rana-dev-py

How does Twilio manage concurrent inbound and outbound calls in these scenarios:

  1. Main account with a single phone number.
  2. Main account with a multiple phone numbers.
  3. Subaccount with a single phone number.
  4. Multiple subaccounts sharing the same phone number.
  5. Multiple subaccounts with Multiple phone numbers.

Looking for details on call routing, concurrency,Latency and any limitations. Examples or best practices would be helpful!

@twilio @inboundcalls @outboundcalls @SubAccounts @concurrency

Activity

R-MustafaHafeez

R-MustafaHafeez commented on Mar 22, 2025

@R-MustafaHafeez
  • What happens when you reach concurrency limits?
  • How does Twilio handle call overflow?
  • Is there a queuing mechanism or are calls rejected?
  • What error codes are returned when limits are exceeded?

@inboundcalls @outboundcalls @SubAccounts @concurency

Dev-Hooman

Dev-Hooman commented on Mar 22, 2025

@Dev-Hooman

Following the issue. looking forward for updates...

rana-dev-py

rana-dev-py commented on Mar 22, 2025

@rana-dev-py
Author

@R-MustafaHafeez I need to understand how it works because I'm working on a project and it's urgent.

manisha1997

manisha1997 commented on May 6, 2025

@manisha1997
Contributor

I have delegated this question to the respective backend team.

rana-dev-py

rana-dev-py commented on May 6, 2025

@rana-dev-py
Author

relegated

thank you

madkote

madkote commented on Jun 6, 2025

@madkote

+1 following

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          How twilio handle inbound and outbound calls simultaneously. · Issue #852 · twilio/twilio-python