Challenge got cancelled after approving it

[sandhiyakavi]

Description:

The Challenge got cancelled by itself after approving by the copilot with the reason cancelled payment failed.

Sample challenge: https://www.topcoder-dev.com/challenges/c95102d0-d61b-46b2-9c33-64df22524547

[ThomasKranitsas]

@Oanh-and-only-Oanh There are many reasons this could happen such as: issue with Stripe API, issue with credit card, issue with our platform. The possibility of a failed charge is there. I believe the correct flow would be to notify the customer as support in this case to take further actions.

Also, we should probably filter out "Cancelled - payment failed" challenges from listings

[Oanh-and-only-Oanh]

@ThomasKranitsas, to filter out "cancelled-payment failed" challenges from listings, is this done on the front-end or API side? You can ask Luizzrodriquez to help if it's front-end.

[Oanh-and-only-Oanh]

There's a ticket to notify the customer if payment fails unless it's different from this use case. https://topcoder.atlassian.net/browse/PLAT-365

[Oanh-and-only-Oanh]

https://topcoder.atlassian.net/browse/PLAT-569