Last updated January 02, 2024
Our Return Policy and Spoilage Policy is designed to clarify the terms under which returns are accepted for custom-made products purchased from our website. Due to the nature of our business, where each product is uniquely tailored to individual specifications, we do not allow cancellations post-order confirmation. However, we understand that certain circumstances may necessitate a return.
This policy applies to all products sold by TJM Promos, Inc. It encompasses all sales channels, including online purchases made through our official websites.
- All sales are final. Orders cannot be canceled once production has begun. The unique customization of products precludes cancellation as they cannot be resold or repurposed.