update templates

Author: brendan-kellam

.github/ISSUE_TEMPLATE/config.yml

@@ -1,7 +1,4 @@
 contact_links:
-  - name: 🛟 Get Help
-    url: https://github.com/sourcebot-dev/sourcebot/discussions/new?category=support
-    about: If you can't get something to work the way you expect, open a question in our discussion forums.
   - name: 👾 Discord
     url: https://discord.gg/f4Cbf3HT
     about: Something else? Join the Discord!

.github/ISSUE_TEMPLATE/get_help.md

@@ -0,0 +1,12 @@
+---
+name: "🛟 Get Help"
+about: If you can't get something to work the way you expect, open a question in our discussion forums.
+title: ""
+labels: help wanted
+assignees: ''
+
+---
+
+<!-- Please search existing issues to avoid creating duplicates. -->
+
+<!-- Describe the issue you are facing. -->