|
| 1 | +title=ACD\u5386\u53f2\u62a5\u544a |
| 2 | +acdHistory.help=\u4fe1\u606f\u80fd\u88ab\u5ef6\u8fdf30\u5206\u949f\u6216\u8005\u66f4\u591a\u3002\u53ef\u4ee5\u5728ACD\u914d\u7f6e\u7ba1\u7406\u7528\u6237\u754c\u9762\u627e\u5230\u5f53\u524d\u7684\u6d3b\u52a8\u4fe1\u606f\u3002 \ |
| 3 | + \u4ec5\u5728\u547c\u53eb\u4e2d\u5fc3\u53ef\u7528\u7684\u5730\u70b9\uff0c\u62a5\u544a\u624d\u80fd\u663e\u793a\u51fa\u6765\u3002\u5982\u679c\u547c\u53eb\u4e2d\u5fc3\u6ca1\u6709\u9644\u52a0\u5728\u4efb\u4f55\u5730\u70b9\uff0c\ |
| 4 | + \u90a3\u4e48\u62a5\u544a\u5c06\u4e0d\u4f1a\u663e\u793a\u3002 |
| 5 | + |
| 6 | +label.agentAvailablityReport=\u5750\u5e2d\u53ef\u7528\u6027 |
| 7 | +description.agentAvailablityReport=\u7b7e\u5165\u65f6\u95f4\u5c06\u4e0d\u4f1a\u663e\u793a\u7ed9\u90a3\u4e9b\u6ca1\u6709\u5728\u8fc7\u53bb30\u5206\u949f\u5185\u7b7e\u51fa\uff0c\u4ee5\u53ca\u4e0d\u9700\u8981\u7b7e\u5165\u7684\u5750\u5e2d\u3002 |
| 8 | +agentAvailablityReport.agent_uri=\u5750\u5e2d |
| 9 | +agentAvailablityReport.sign_in_time=\u7b7e\u5165\u65f6\u95f4 |
| 10 | +agentAvailablityReport.sign_out_time=\u7b7e\u51fa\u65f6\u95f4 |
| 11 | + |
| 12 | +label.agentAvailablitySummary=\u5750\u5e2d\u53ef\u7528\u6027\u6458\u8981 |
| 13 | +description.agentAvailablitySummary=\u7b7e\u51fa\u4e0d\u523030\u5206\u949f\uff0c\u4ee5\u53ca\u4e0d\u9700\u8981\u7b7e\u5165\u7684\u5750\u5e2d\uff0c\u4ed6\u4eec\u7684\u6d3b\u52a8\u4e0d\u5305\u62ec\u5728\u62a5\u8868\u4e2d |
| 14 | +agentAvailablitySummary.agent_uri=\u5750\u5e2d |
| 15 | +agentAvailablitySummary.time_signed_in=\u7b7e\u5165\u65f6\u95f4 |
| 16 | +agentAvailablitySummary.max_time_signed_in=\u6700\u5927\u7b7e\u5165\u65f6\u95f4 |
| 17 | + |
| 18 | +label.agentActivityReport=\u5750\u5e2d\u6d3b\u52a8\u6458\u8981 |
| 19 | +description.agentActivityReport= |
| 20 | +agentActivityReport.agent_uri=\u5750\u5e2d |
| 21 | +agentActivityReport.num_calls=\u5904\u7406\u547c\u53eb\u603b\u6570 |
| 22 | +agentActivityReport.handle_duration=\u603b\u5904\u7406\u65f6\u95f4 |
| 23 | +agentActivityReport.handle_duration.format=\u65f6\u957fMmSs |
| 24 | +agentActivityReport.avg_handle_duration=\u5e73\u5747\u5904\u7406\u65f6\u95f4 |
| 25 | +agentActivityReport.max_handle_duration=\u6700\u5927\u5904\u7406\u65f6\u95f4 |
| 26 | +agentActivityReport.min_handle_duration=\u6700\u5c0f\u5904\u7406\u65f6\u95f4 |
| 27 | + |
| 28 | +label.queueOfferedSummary=\u5168\u90e8\u961f\u5217\u6d3b\u52a8 |
| 29 | +description.queueOfferedSummary=\u653e\u5f03\u548c\u5df2\u5e94\u7b54\u547c\u53eb\u7684\u6d3b\u52a8\u3002 |
| 30 | +queueOfferedSummary.queue_uri=\u961f\u5217 |
| 31 | +queueOfferedSummary.num_calls=\u547c\u5165\u603b\u6570 |
| 32 | +queueOfferedSummary.num_calls_answered=\u5df2\u5904\u7406\u547c\u53eb\u6570 |
| 33 | +queueOfferedSummary.num_calls_abandoned=\u653e\u5f03\u547c\u53eb\u6570 |
| 34 | + |
| 35 | +label.queueAnsweredSummary=\u961f\u5217\u4e2d\u5df2\u5904\u7406\u7684\u547c\u53eb |
| 36 | +description.queueAnsweredSummary=\u88ab\u5750\u5e2d\u5e94\u7b54\u547c\u53eb\u7684\u6d3b\u52a8\u3002 |
| 37 | +queueAnsweredSummary.queue_uri=\u961f\u5217 |
| 38 | +queueAnsweredSummary.num_calls=\u5df2\u5904\u7406\u547c\u53eb\u6570 |
| 39 | +queueAnsweredSummary.avg_wait_time=\u5e73\u5747\u7b49\u5f85\u65f6\u95f4 |
| 40 | +queueAnsweredSummary.max_wait_time=\u6700\u5927\u7b49\u5f85\u65f6\u95f4 |
| 41 | + |
| 42 | +label.queueAbandonedSummary=\u653e\u5f03\u547c\u53eb\u6458\u8981 |
| 43 | +description.queueAbandonedSummary= |
| 44 | +queueAbandonedSummary.queue_uri=\u961f\u5217 |
| 45 | +queueAbandonedSummary.num_calls=\u653e\u5f03\u547c\u53eb\u6570 |
| 46 | +queueAbandonedSummary.avg_wait_time=\u5e73\u5747\u7b49\u5f85\u65f6\u95f4 |
| 47 | +queueAbandonedSummary.max_wait_time=\u6700\u5927\u7b49\u5f85\u65f6\u95f4 |
| 48 | + |
| 49 | +label.queueAbandonedCalls=\u653e\u5f03\u547c\u53eb |
| 50 | +description.queueAbandonedCalls= |
| 51 | +queueAbandonedCalls.queue_uri=\u961f\u5217 |
| 52 | +queueAbandonedCalls.enter_time=\u8d77\u59cb\u65f6\u95f4 |
| 53 | +queueAbandonedCalls.abandon_time=\u65f6\u957f |
| 54 | +queueAbandonedCalls.from_uri=\u4e3b\u53eb |
| 55 | + |
| 56 | +label.agentDetailReport=\u5750\u5e2d\u547c\u53eb\u8be6\u5355 |
| 57 | +description.agentDetailReport= |
| 58 | +agentDetailReport.agent_uri=\u5750\u5e2d |
| 59 | +agentDetailReport.queue_uri=\u961f\u5217 |
| 60 | +agentDetailReport.enter_time=\u8d77\u59cb\u65f6\u95f4 |
| 61 | +agentDetailReport.terminate_time=\u7ed3\u675f\u65f6\u95f4 |
| 62 | +agentDetailReport.duration=\u65f6\u957f |
| 63 | +agentDetailReport.from_uri=\u4e3b\u53eb |
| 64 | + |
| 65 | +historicialStatsDisabled=ACD\u5386\u53f2\u62a5\u544a\u4e0d\u53ef\u7528\u3002\u8bf7\u67e5\u9605\u624b\u518c\uff0c\u4ee5\u4fbf\u5f97\u5230\u66f4\u591a\u7684\u5b89\u88c5ACD\u5386\u53f2\u62a5\u544a\u5305\u7684\u4fe1\u606f\u3002 |
| 66 | +link.export=\u4e0b\u8f7d |
| 67 | +message.invalidDates=\u7ed3\u675f\u65e5\u671f\u4e0d\u80fd\u65e9\u4e8e\u8d77\u59cb\u65e5\u671f\u3002 |
| 68 | +callCenterMissing=\u6ca1\u6709\u53ef\u7528\u62a5\u544a\uff08\u547c\u53eb\u4e2d\u5fc3\u6ca1\u6709\u9644\u52a0\u5728\u4efb\u4f55\u5730\u70b9\uff09 |
| 69 | + |
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