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Merge pull request #6691 from segmentio/olesiag-eos-update
Update Engage Premier documentation with EOS banner
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‎src/engage/campaigns/broadcasts.md

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title: Broadcasts
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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Broadcasts are one-time email or SMS campaigns that you can send with Twilio Engage. Use broadcasts for single, one-off occasions like the following:
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‎src/engage/campaigns/email-campaigns.md

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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an email campaign.
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Some knowledge of the Journeys product will benefit you as you read through this guide. If you’re new to Journeys, the [Journeys documentation](/docs/personas/journeys/) will bring you up to speed.

‎src/engage/campaigns/index.md

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title: Campaigns Overview
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plan: engage-premier
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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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With Engage, you can build email and SMS marketing campaigns within Journeys.
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Use real-time data and unified customer profiles to send personalized messages to subscribed users. Build and send email and SMS campaigns for multi-channel customer engagement.

‎src/engage/campaigns/mobile-push/index.md

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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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This page walks you through the process of setting up mobile push notifications using Segment, Twilio, and Firebase/Apple Developer.
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> info "Prerequisites"

‎src/engage/campaigns/mobile-push/push-campaigns.md

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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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With Twilio Engage, you can send campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send a mobile push campaign.
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Some knowledge of the Journeys product will benefit you as you read through this guide. If you’re new to Journeys, the [Journeys documentation](/docs/personas/journeys/) will bring you up to speed.

‎src/engage/campaigns/sms-campaigns.md

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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an SMS campaign.
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Some knowledge of the Journeys product will benefit you as you read through this guide. If you’re new to Journeys, the [Journeys documentation](/docs/personas/journeys/) will bring you up to speed.

‎src/engage/campaigns/whatsapp-campaigns.md

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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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## How Engage campaigns work
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Twilio Engage uses Journeys to send WhatsApp, email, and SMS campaigns. With Journeys, you add conditions and steps that trigger actions like sending a WhatsApp message.

‎src/engage/content/email/editor.md

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title: Drag and Drop Editor
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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Use Twilio Engage to build email templates with a *what you see is what you get* (WYSIWYG) Drag and Drop Editor. Use drag and drop tools to design the template layout and include user profile traits to personalize the message for each recipient.
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You can navigate to the Drag and Drop Editor from the **Select Editor** screen:

‎src/engage/content/email/html-editor.md

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title: HTML Editor
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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Use the HTML Editor to design your email template with both code and visual editing capabilities. Build your email template with code, copy and paste existing code, or use the Visual Editor for a code free design experience.
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‎src/engage/content/email/template.md

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title: Email Template
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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Use Twilio Engage to build personalized email templates to store and use throughout marketing campaigns.
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Build an email template from scratch using the [Drag and Drop Editor](/docs/engage/content/email/editor/) or the [HTML Editor](/docs/engage/content/email/html-editor/). Include [personalized content](#personalize-with-merge-tags) in the subject line, preview text, and email body to engage with users based on their profile traits and actions.

‎src/engage/content/mobile-push.md

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title: Mobile Push Template
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Use Twilio Engage to build mobile push templates to include throughout your marketing campaigns.
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## Next steps
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Now that you've built a mobile push template, you're ready to begin [sending mobile push campaigns](/docs/engage/campaigns/mobile-push/push-campaigns/).
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Now that you've built a mobile push template, you're ready to begin [sending mobile push campaigns](/docs/engage/campaigns/mobile-push/push-campaigns/).

‎src/engage/content/organization.md

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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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To add structure to your marketing content, you can organize templates into folders and duplicate them within your Segment space.
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‎src/engage/content/sms/template.md

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> info ""
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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Use Twilio Engage to build SMS message templates to include throughout your marketing campaigns.
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You can build an SMS template and include personalized content in messages based on user profile traits. Once you build the SMS, Twilio Engage saves the template for you to preview, maintain, and reuse.

‎src/engage/content/whatsapp.md

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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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With Twilio Engage, you can build personalized WhatsApp templates to store and use throughout marketing campaigns.
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‎src/engage/onboarding.md

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> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs:
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>
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>[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns)
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>
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>Preferred ISV Partners
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>
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>[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience)
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>[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization)
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>[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns)
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>[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience)
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>[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships)
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>[Twilio Engage Foundations Documentation](https://segment.com/docs/engage/quickstart/)
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Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers.
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