You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: src/engage/journeys/v2/index.md
+38Lines changed: 38 additions & 0 deletions
Original file line number
Diff line number
Diff line change
@@ -98,6 +98,44 @@ For example, in an abandonment journey, suppose a user starts two applications (
98
98
-**Supported destinations:** Only Actions Destinations in the Segment catalog are supported.
99
99
-**Data mapping:** Ensure all required keys for the destination are properly mapped to avoid errors.
100
100
101
+
## Duplicate a journey
102
+
103
+
To save time and avoid recreating steps from scratch, you can duplicate any existing journey.
104
+
105
+
Duplicating a journey creates a copy of the configuration and opens it in **Draft** mode. You can duplicate both draft and published journeys, but journey names must be unique.
106
+
107
+
### What gets copied
108
+
109
+
When you duplicate a journey, Segment copies the following:
110
+
111
+
- Entry conditions and filters
112
+
- All journey steps and structure
113
+
- Destination actions, including:
114
+
- Event names
115
+
- Payload configuration
116
+
- Trait and context enrichment
117
+
- Attribute mappings
118
+
119
+
Segment **doesn't** copy the following:
120
+
121
+
- Journey name (you must enter a new, unique name)
122
+
- Activation destination keys (Segment will regenerate these)
123
+
124
+
> warning ""
125
+
> If a destination action was disabled in the original journey, it will be enabled by default in the duplicated version.
126
+
127
+
### How to duplicate a journey
128
+
129
+
1. Go to **Engage > Journeys** and find the journey you want to duplicate.
130
+
2. Click the **•••** (Options menu), either in the list view or from within the journey.
131
+
3. Select **Duplicate**.
132
+
4. Enter a new name when prompted.
133
+
5. Review the duplicated journey and make any needed changes.
134
+
6. If your journey includes destination sends, be sure to copy the new destination keys into your destination system.
135
+
136
+
> warning
137
+
> Currently, you can only duplicate journeys within the same Engage space. Duplicating across spaces or workspaces is not supported.
138
+
101
139
## Best practices
102
140
103
141
Follow the best practices in this table to optimize your event-triggered journeys:
0 commit comments