Merge pull request #5497 from segmentio/sarahrudy-patch-14

Update alerts guide

Author: rchinn1

src/guides/how-to-guides/set-up-notifications-alerts.md

@@ -8,28 +8,29 @@ Below you'll find a bunch of ways to set up notifications for yourself based on
 
 You can use Google Analytics Custom Alerts to send yourself emails whenever a specific traffic segment drops below (or above) a threshold you set. 
 
-[Details on how to set that up can be found here](https://support.google.com/analytics/answer/1033021?hl=en)
+[Learn how to set up email alerts here](https://support.google.com/analytics/answer/1033021?hl=en){:target="_blank"}.
 
 ### Analytics email summaries
 
-In tools like Amplitude, Kissmetrics, Mixpanel you can set up email reports delivered to you on a daily basis. They are completely customizable, so you can keep an eye on as many events or other metrics you'd like. 
+With tools like Amplitude, Kissmetrics, and Mixpanel, you can set up email reports delivered to you on a daily basis. They are completely customizable, so you can keep an eye on as many events or other metrics you'd like. 
 
 *   [Mixpanel email reports](https://mixpanel.com/blog/2011/04/14/email-reports/)
 *   [Amplitude email alerts (scroll down a bit)](https://amplitude.com/blog/2015/03/20/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook/)
 
-### Realtime Traffic Monitoring
+### Realtime traffic monitoring
 
 Chartbeat and GoSquared both offer awesome real-time dashboards to see what's happening right now on your site. They both include the option to get notified when your traffic hits a certain threshold. For example, if your on-site visitors is less than 100 people, or more than 1,000.
 
-*   [Chartbeat Spike Alerts](http://blog.chartbeat.com/2011/08/11/newsbeat-introducing-spike-alerts/)
-*   [GoSquared Traffic Spike Alerts](https://www.gosquared.com/customer/portal/articles/1036771-traffic-spike-alerts)
+*   [Chartbeat Spike Alerts](http://blog.chartbeat.com/2011/08/11/newsbeat-introducing-spike-alerts/){:target="_blank"}
+*   [GoSquared Traffic Spike Alerts](https://www.gosquared.com/customer/portal/articles/1036771-traffic-spike-alerts){:target="_blank"}
 
-Note: GoSquared also offers in-depth historical and user analysis. Chartbeat sticks to realtime anonymous traffic, but offers some sweet features for publishers.
+> info ""
+> GoSquared also offers in-depth historical and user analysis. Chartbeat sticks to realtime anonymous traffic, but offers some sweet features for publishers.
 
-### Webhook-based Alerts
+### Webhook-based alerts
 
-The last option we recommend is to use a monitoring tool like [PagerDuty](https://www.pagerduty.com/) or [Data Dog](https://www.datadoghq.com/) and point our [webhooks](/docs/connections/destinations/catalog/webhooks/) destination at them. That way you can set up custom alerts in their system.
+The last option Segment recommends is to use a monitoring tool like [PagerDuty](https://www.pagerduty.com/){:target="_blank"} or [Data Dog](https://www.datadoghq.com/){:target="_blank"} and point Segment's [webhooks](/docs/connections/destinations/catalog/webhooks/) destination at them. That way you can set up custom alerts in their system.
 
-### Event-Triggered Emails
+### Event-triggered emails
 
 The last option for alerting based off of Segment events is to use one of the email tools available on the Segment platform that offers event-triggered emails. Your options there are Customer.io, Vero, Autopilot, Outbound, Klaviyo, or Threads.