Apply suggestions from code review

Co-authored-by: rchinn-segment <[email protected]>

Author: forstisabella

src/segment-app/iam/index.md

@@ -11,7 +11,7 @@ Users access their Segment account with either email/password credentials, their
 
 ## Exporting a workspace's user list
 
-[Workspace Owners](/docs/segment-app/roles/#global-roles) can download a CSV list of users who have access to a specific workspace (including their roles) from the Access Management page in the Segment App.
+[Workspace Owners](/docs/segment-app/roles/#global-roles) can download a CSV list of users who have access to a specific workspace (including their roles) from the Access Management page in the Segment app.
 
 You can select a user in the table to see their [roles](/docs/segment-app/iam/roles). Check out the [Roles documentation](/docs/segment-app/iam/roles/) for more details.
 
@@ -23,17 +23,17 @@ With Twilio Unified Login, Twilio users can use their Twilio email, password, an
 
 You can access Segment from the Twilio Console using the Product Switcher. For more information, view the Twilio support article [Getting Started with the Unified Login and Product Switcher](https://support.twilio.com/hc/en-us/articles/19652187501211-Getting-Started-with-the-Unified-Login-and-Product-Switcher){:target="_blank”}.
 
-### User Settings
+### User settings
 
-Twilio Unified Login users can manage their Segment user settings, including name, email, password and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management){:target="_blank”} documentation. 
+Twilio Unified Login users can manage their Segment user settings, including name, email, password, and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management){:target="_blank”} documentation. 
 
 ### Segment Users and SSO/SCIM
 
-Existing Segment users can still use to user their credentials to access Segment.
+Existing Segment users can still use their credentials to access Segment.
 
 Segment continues to support [SSO](/docs/segment-app/iam/sso/) and SCIM, as users who need to access an SSO enabled workspace will be directed to authenticate through the configured Identity Provider.
 
-## Quick Links
+## Quick links
 - [Invite a team member to your workspace](/docs/segment-app/iam/membership/#invite-a-new-team-member)
 - [Create a User Group](/docs/segment-app/iam/membership/#create-a-new-user-group)
 - [Update a team member's access](/docs/segment-app/iam/membership#change-a-team-members-access)

src/segment-app/iam/secure-password.md

@@ -5,11 +5,11 @@ title: Picking a secure password
 Picking a strong password is one of the most important things you can do to protect your account.
 
 > info "Twilio Unified Login users can manage their password in their Twilio account"
-> Twilio Unified Login users can manage their user settings, including name, email, password and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management){:target="_blank”} documentation. 
+> Twilio Unified Login users can manage their user settings, including name, email, password, and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management){:target="_blank”} documentation. 
 
 ### Under the Hood
 
-When you first create a Segment account, or when you reset or change the password of an existing account, you'll see some tools which Segment uses to help you choose a strong password. We use [zxcvbn](https://blogs.dropbox.com/tech/2012/04/zxcvbn-realistic-password-strength-estimation/) to show your password strength, and [Have I Been Pwned](https://haveibeenpwned.com/Passwords) to notify you if your password has been found in any data breaches. Your password is never stored in plaintext, and is securely stored using the [bcrypt](https://en.wikipedia.org/wiki/Bcrypt) password hashing function in our database.
+When you first create a Segment account, or when you reset or change the password of an existing account, you'll see some tools which Segment uses to help you choose a strong password. Segment uses [zxcvbn](https://blogs.dropbox.com/tech/2012/04/zxcvbn-realistic-password-strength-estimation/){:target="_blank”} to show your password strength, and [Have I Been Pwned](https://haveibeenpwned.com/Passwords){:target="_blank”} to notify you if your password has been found in any data breaches. Your password is never stored in plaintext, and is securely stored using the [bcrypt](https://en.wikipedia.org/wiki/Bcrypt){:target="_blank”} password hashing function in Segment's database.
 
 ### General Guidance