Account recovery request

[xiaowuap]

PyPI Username

SmartTeachCN

Reason for request

I registered the account with wrong email address, can you help me to change it to [email protected] ?

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @xiaowuap,

Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact [email protected] with your preferred email address and reference this link (#5728). We will proceed from there. Thanks!

[xiaowuap]

Actually, it's a new account and i entered the wrong email address. so i want to change it.(I can't access the wrong address) And I can't directly create a new account. Because it occupied my username 获取Outlook for Android<https://aka.ms/AAb9ysg>

…

________________________________ From: thespibrain ***@***.***> Sent: Thursday, 27 February 2025 05:27:28 To: pypi/support ***@***.***> Cc: Enze Wu ***@***.***>; Mention ***@***.***> Subject: Re: [pypi/support] Account recovery request (Issue #5728) Hi @xiaowuap<https://github.com/xiaowuap>, Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact ***@***.******@***.***> with your preferred email address and reference this link (#5728<#5728>). We will proceed from there. Thanks! ― Reply to this email directly, view it on GitHub<#5728 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AKT36LITRH3CPR4GXTDW5XL2RYWUBAVCNFSM6AAAAABXUY53TCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMOBWGIZTMOJYGQ>. You are receiving this because you were mentioned.Message ID: ***@***.***> [Thespi-Brain]Thespi-Brain left a comment (pypi/support#5728)<#5728 (comment)> Hi @xiaowuap<https://github.com/xiaowuap>, Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact ***@***.******@***.***> with your preferred email address and reference this link (#5728<#5728>). We will proceed from there. Thanks! ― Reply to this email directly, view it on GitHub<#5728 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AKT36LITRH3CPR4GXTDW5XL2RYWUBAVCNFSM6AAAAABXUY53TCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMOBWGIZTMOJYGQ>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Thespi-Brain]

Hi @xiaowuap,

I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.