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Account recovery request #5104

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Closed
3 tasks done
Thibault00 opened this issue Nov 12, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #5104

Thibault00 opened this issue Nov 12, 2024 · 3 comments
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account-recovery Users needing assistance with account recovery

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@Thibault00
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PyPI Username

ThibaultJaigu

Reason for request

Lost 2FA auth app and security token. Phone got stolen

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@Thibault00 Thibault00 added the account-recovery Users needing assistance with account recovery label Nov 12, 2024
@Thespi-Brain
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Hi @Thibault00,

I took a look into your account and according to the logs, it shows that you were able to successfully login recently. Are you still having any outstanding issues regarding your account? Let me know, and we will go from there, thanks!

@Thespi-Brain Thespi-Brain moved this to Awaiting Response in Account Recovery Nov 13, 2024
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Nov 13, 2024
@Thespi-Brain
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Hi @Thibault00,

I am following up regarding your request. Are you still having an issue regarding your recovery codes and logging in? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Apr 11, 2025
@Thespi-Brain
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Closing due to non response.

@github-project-automation github-project-automation bot moved this from Following Up to Complete in Account Recovery Apr 18, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 18, 2025
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Labels
account-recovery Users needing assistance with account recovery
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