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Account recovery request #5054

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Closed
3 tasks done
xieyying opened this issue Nov 3, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #5054

xieyying opened this issue Nov 3, 2024 · 3 comments
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account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI

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@xieyying
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xieyying commented Nov 3, 2024

PyPI Username

xieyying

Reason for request

I can not get the email to verificate my testpypi account from my primarily email address.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@xieyying xieyying added the account-recovery Users needing assistance with account recovery label Nov 3, 2024
@Thespi-Brain Thespi-Brain added the test pypi issue Questions/issues regarding to Test PyPI label Nov 4, 2024
@Thespi-Brain
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Hi @xieyying,

I took a look into the account logs for your Test.PyPI account and it is showing that a verification email was sent to the primary email address for the account. Are you still having issues verifying the email address or logging in? Let us know and we will go from there, thanks!

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Nov 4, 2024
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Nov 4, 2024
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Nov 4, 2024
@Thespi-Brain
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Hi @xieyying,

I am following up regarding your request. Are you still having an issue regarding your account's email address? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Apr 11, 2025
@Thespi-Brain
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Closing due to non response.

@github-project-automation github-project-automation bot moved this from Following Up to Complete in Account Recovery Apr 18, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 18, 2025
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Labels
account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI
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