Account recovery request

[debenli]

PyPI Username

zhixin-semi

Reason for request

i'm sorry, i can't login in pypi

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @debenli,

In order to start the account recovery process to reset your 2FA and recovery codes so that you can login, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.

What I can offer as a workaround is for you to send an email to [email protected] confirming your intent to reset your 2FA and recovery codes with a link to this issue (#5040). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!

[Thespi-Brain]

Hi @debenli,

I am following up regarding your request. Are you still having an issue regarding your recovery codes and logging in? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

[Thespi-Brain]

Closing due to non response.