Skip to content

Account recovery request - Incorrectly entered primary email address #4964

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
3 tasks done
RLC92 opened this issue Oct 21, 2024 · 4 comments
Closed
3 tasks done

Account recovery request - Incorrectly entered primary email address #4964

RLC92 opened this issue Oct 21, 2024 · 4 comments
Labels
account-recovery Users needing assistance with account recovery

Comments

@RLC92
Copy link

RLC92 commented Oct 21, 2024

PyPI Username

RaymondLC92

Reason for request

I accidentally introduce a typo in my email address when registering and as such the primary email address cannot be verified. This is observable in the domain protonmai.com which is incorrect and should be protonmail.com

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@RLC92 RLC92 added the account-recovery Users needing assistance with account recovery label Oct 21, 2024
@Thespi-Brain
Copy link

Hi @RLC92,

I took a look into your account and it seems that you were able to actually put in the correct email and log in. Let me know if you are still having any more issues. Thanks.

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Oct 21, 2024
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Oct 21, 2024
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Oct 21, 2024
@RLC92
Copy link
Author

RLC92 commented Oct 22, 2024

Hi! It's not an issue of logging in, I see:
image

As you can see the email isn't correct, and I cannot change it, when I looked for a setting to do so I was redirected to here.

@Thespi-Brain
Copy link

Hi @RLC92,

I am following up regarding your request. Are you still having an issue regarding your account's email address? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Apr 11, 2025
@Thespi-Brain
Copy link

Closing due to non response.

@github-project-automation github-project-automation bot moved this from Following Up to Complete in Account Recovery Apr 18, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 18, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery
Projects
Status: Complete
Development

No branches or pull requests

2 participants