Skip to content

Account recovery request #4865

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
3 tasks done
jritsema opened this issue Oct 3, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #4865

jritsema opened this issue Oct 3, 2024 · 3 comments
Labels
account-recovery Users needing assistance with account recovery

Comments

@jritsema
Copy link

jritsema commented Oct 3, 2024

PyPI Username

jritsema

Reason for request

I lost access to the primary email address. However, I have verified the secondary email address.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@jritsema jritsema added the account-recovery Users needing assistance with account recovery label Oct 3, 2024
@Thespi-Brain
Copy link

Hi @jritsema,

Since we have an account verification as due diligence before we can update your email, please contact [email protected] with your preferred email address and reference this link (#4865). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this to Awaiting Response in Account Recovery Oct 4, 2024
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Oct 4, 2024
@Thespi-Brain
Copy link

Hi @jritsema,

I am following up regarding your request. Are you still having an issue regarding your account's email address? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Apr 11, 2025
@Thespi-Brain
Copy link

Closing due to non response.

@github-project-automation github-project-automation bot moved this from Following Up to Complete in Account Recovery Apr 18, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 18, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery
Projects
Status: Complete
Development

No branches or pull requests

2 participants