Getting Complain from Users about com.pusher.client.channel.impl.ChannelManager.validateArgumentsAndBindEvents

[nitingohel]

com.pusher.client.channel.impl.ChannelManager.validateArgumentsAndBindEvents

We are using pusher in one of our client projects. Which is developed in iOS(Swift) and Android Studio with Java. This app is 1:1 chat messaging app. And since few days we are getting complain about app crash with device : Galaxy S10e - OS10, Pixel 3a - OS10, Pixel 3a XL- OS10, Pixel 3a XL - OS10. we try lot but that won't happen to all that most happened to those devices which I mention above.

Pusher Version is : 'com.pusher:pusher-java-client:1.8.1'

I have attached Crashlytics report here

We really need your help to solve that issue as we did not find a way since long and we are sure that something from pusher side need to be solve it. Kindly help...!

CC @pusher/mobile

[daniellevass]

Hi @nitingohel

The error says that you're attempting to subscribe to a channel you've already subscribed to. You should look at how where you subscribe to channels to make sure it's not possible to subscribe twice to the same channel?

You should also make sure you're abiding by the android lifecycle correctly and unsubscribing when the activity is stopped or destroyed.

Also, it might help to update the library dependency you're using. The latest version is currently 2.2.1

Hope that helps,

Danielle.

[ChauhanShv]

@daniellevass Same issue is happening with our app.
I tried checking in my code properly,
App is subscribing to the presence channel only once.
In onStop - App is unsubscribing from the same channel.

Still issue is being faced by real users.
Looks like issue in PUSHER SDK.

Note: I am unable to reproduce the issue, but its reported in our crashlytics tools.