Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Got this error with example file {'error': {'message': 'The model computer-use-preview-2025-03-11 does not exist or you do not have access to it.', 'type': 'invalid_request_error', 'param': None, 'code': 'model_not_found'}} #183

Open
ryanpoh opened this issue Mar 16, 2025 · 2 comments
Labels
question Question about using the SDK

Comments

@ryanpoh
Copy link

ryanpoh commented Mar 16, 2025

Please read this first

  • Have you read the docs?Agents SDK docs
    Yes
  • Have you searched for related issues? Others may have had similar requesrs
    Yes

Question

Describe your question. Provide details if available.

ERROR:
{'error': {'message': 'The model computer-use-preview-2025-03-11 does not exist or you do not have access to it.', 'type': 'invalid_request_error', 'param': None, 'code': 'model_not_found'}}

I am unable to access the computer_use_preview model. I am running just the example file in examples/tools/computer_use.py with no amendments, so there should not have any issue.

I have checked related Github issues (#132) and verified that I am on Usage Tier 3.

Image

Is there anything I'm missing? Please help. Thank you.

@ryanpoh ryanpoh added the question Question about using the SDK label Mar 16, 2025
@ljiang22
Copy link

Yeah, I have the same issue

@rm-openai
Copy link
Collaborator

You can reach out to OpenAI support about this - sorry!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
question Question about using the SDK
Projects
None yet
Development

No branches or pull requests

3 participants