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[IMP] Customer Invoices / Snailmail
task-5112430 Snailmail: - updated the settings screenshot to 18.0 - removed the sentence on how to use snailmail by default for sending invoices (it changed in 18.0 and is now explained in Customer Invoices) - Added a link to the Invoice Sending section of Customer Invoices in 'See Also'. Customer Invoices: - changed 'Print & Send' to just 'Send'.
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content/applications/finance/accounting/customer_invoices.rst

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@@ -108,7 +108,7 @@ method in the :guilabel:`Customer Invoices` section.
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To send the invoice to the customer, navigate back to the invoice record and follow these steps:
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#. Click :guilabel:`Print & Send`.
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#. Click :guilabel:`Send`.
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#. If the :ref:`default invoice layout <studio/pdf-reports/default-layout>` has not been customized
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yet, a :guilabel:`Configure your document layout` pop-up window appears. Configure the layout and
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click :guilabel:`Continue`.
@@ -120,24 +120,24 @@ To send the invoice to the customer, navigate back to the invoice record and fol
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to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
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:guilabel:`Customer Payments` section, and enable/disable the :guilabel:`QR Codes` option.
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#. In the :guilabel:`Print & Send` window:
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#. In the :guilabel:`Send` window:
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- If a preferred :guilabel:`Invoice sending` method was set in the contact form, it is selected
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by default. Select another one if needed.
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- If no preferred :guilabel:`Invoice sending` method was set in the contact form, select the
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method to use for sending the invoice to the customer.
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#. Click :guilabel:`Print & Send` if the :guilabel:`by Email` option is selected, or click
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:guilabel:`Print`.
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#. Click :guilabel:`Send` if the :guilabel:`by Email` option is selected, or click
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:guilabel:`Download`.
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.. _accounting/invoice/sending-multiple-invoices:
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Sending multiple invoices
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-------------------------
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To send and print multiple invoices, go to :menuselection:`Accounting --> Customers --> Invoices`,
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select them in the :guilabel:`Invoices` list view and click :guilabel:`Print & Send`. The
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:guilabel:`Print & Send` window displays the selected invoice sending methods based on the preferred
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select them in the :guilabel:`Invoices` list view and click :guilabel:`Send`. The
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:guilabel:`Send` window displays the selected invoice sending methods based on the preferred
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method set.
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A banner is added to the selected invoices to indicate they are part of an ongoing send and print

content/applications/finance/accounting/customer_invoices/snailmail.rst

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@@ -11,45 +11,45 @@ reports through postal mail worldwide, all from within your database.
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Configuration
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=============
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Go to :menuselection:`Accounting --> Configuration --> Settings --> Customer invoices` section to
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activate :guilabel:`Snailmail`.
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Go to :menuselection:`Accounting --> Configuration --> Settings` and scroll down to the
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:guilabel:`Customer Invoices` section to activate :guilabel:`Snailmail`.
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To make it a by-default feature, select :guilabel:`Send by Post` in the :guilabel:`Default Sending
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Options` section.
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.. tip::
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Set a preferred :ref:`invoice sending <accounting/invoice/sending>` method in the
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:guilabel:`Accounting` tab of a contact to use it by default.
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.. image:: snailmail/setup-snailmail.png
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:align: center
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:alt: Under settings enable the snailmail feature in Odoo Accounting
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Sending invoices by post
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========================
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Send invoices by post
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=====================
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Open your invoice, click on :guilabel:`Send & Print` and select :guilabel:`Send by Post`. Make sure
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your customer’s address is set correctly, including the country, before sending the letter.
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In the invoice form view, ensure the :guilabel:`Customer` address is correct and has the country
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set. Click on :guilabel:`Send`, select :guilabel:`by Post`, then :guilabel:`Send` the letter.
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.. important::
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Your document must respect the following rules to pass the validation before being sent:
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- Margins must be **5 mm** on all sides. As Odoo forces the outer margins by filling them with
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white before sending the snailmail, it can results in the user's custom being cut off if it
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protrudes into the margins. To check the margins, activate the :ref:`developer mode
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<developer-mode>`, go to :menuselection:`General Settings --> Technical --> Reporting
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section: Paper Format`.
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- A square of **15mm by 15mm** on the bottom left corner has to stay clear.
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- The postage area has to stay clear (:download:`download the snailmail PDF template
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<snailmail/snailmail-template.pdf>` for more details).
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- Pingen (Odoo Snailmail service provider) scans the area to process the address, so if something
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gets written outside the area, it is not counted as part of the address.
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Documents sent via snailmail must respect the following rules:
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- The paper format must be **A4**.
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- Margins must be at least **5 mm** on all sides. To configure margins, activate the
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:ref:`developer mode <developer-mode>` and go to :menuselection:`Settings --> Technical -->
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Paper Format`.
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- A square of **15mm by 15mm** on the bottom left corner must remain clear.
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- Odoo fills these areas with white before sending the letter; any overflowing content will be
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cut.
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- The **postage area** must remain clear (download the :download:`snailmail PDF template
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<snailmail/snailmail-template.pdf>` for details).
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- Pingen (Odoo's snailmail service provider) scans the **address area** to obtain the address.
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Any text outside the address area is not considered part of the address.
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Pricing
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=======
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Snailmail is an :doc:`/applications/essentials/in_app_purchase` service that requires prepaid stamps
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(=credits) to work. Sending one document consumes one stamp.
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To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings --> Customer
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invoices: Snailmail`, click on :guilabel:`Buy credits`, or go to :menuselection:`Settings --> In-App
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Purchases: Odoo IAP`, and click on :guilabel:`View my Services`.
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To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
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:guilabel:`Snailmail` section, and click on :guilabel:`Buy credits`.
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.. seealso::
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`Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_
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- :ref:`accounting/invoice/sending`
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- `Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_
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- `Pingen's layout requirements <https://help.pingen.com/en/templates-and-postal-requirements/
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letter-standards>`
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