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Research transferring teachers #349

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lauracumming opened this issue Nov 1, 2023 · 0 comments
Open
1 task

Research transferring teachers #349

lauracumming opened this issue Nov 1, 2023 · 0 comments

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@lauracumming
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lauracumming commented Nov 1, 2023

How can we track teachers that take the product with them to other schools? How do we incentivise them to do this?

Currently, there's no flow to handle teachers switching from one school to another.
The short-term fix is for teachers to delete their account and recreate it, but this loses continuous usage data.

We need to understand what happens when a teacher moves school and how we could help them take the product with them. Their email will change and their classes will change, but if they don't have to sign up and verify their account, this could reduce drop off.

This task is to:

  • Research other existing products that also have teacher accounts and see how they handle the process.
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