Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Cannot access internet despite UI showing successful connection #7558

Open
2 tasks done
jamesWalker55 opened this issue Jan 30, 2025 · 0 comments
Open
2 tasks done

Cannot access internet despite UI showing successful connection #7558

jamesWalker55 opened this issue Jan 30, 2025 · 0 comments
Labels

Comments

@jamesWalker55
Copy link

jamesWalker55 commented Jan 30, 2025

Is it a bug?

  • I know this is an issue with the app, and contacting Mullvad support is not relevant.

I have checked if others have reported this already

  • I have checked the issue tracker to see if others have reported similar issues.

Current Behavior

On version 2025.2, when I connect to a server on Mullvad, the UI shows that it has connected successfully:

Image

However, when I try to access any website, it fails to connect at all:

Image

On version 2024.8, it connects successfully using the same settings, and I am able to visit websites as usual:

Image

Through some experimentation, I notice that this only occurs when the VPN is using the UDP protocol. When I use "UDP-over-TCP" obfuscation, I can connect to the internet once again.

Expected Behavior

I should be able to access the internet.

Steps to Reproduce

  1. Launch the Mullvad app
  2. Ensure the "UDP-over-TCP" obfuscation is NOT used (use any other UDP-based connection method)
  3. Connect to any server
  4. The connection succeeds on the Mullvad UI
  5. Cannot connect to internet on any other app

Failure Logs

mullvad-report.log

Operating system version

Windows 10

Mullvad VPN app version

Broke in 2025.2, worked fine in 2024.8

Additional Information

No response

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

1 participant