[BUG]: discord forwarded messages show up as empty

[laundmo]

Bot Version

V4.1.2

How are you hosting Modmail?

Other

Error Logs

https://hastebin.cc/azesacotat

Screenshots

A forwarded message in my DMs with modmail

How it shows up in the modmail thread

Additional Information

Discords forwarding feature is really useful for quickly sharing a problematic message. Its highly unintuitive to users that Modmail won't work with them, and on the flipside would be quite useful. I'd love to direct users to "forward any problematic message to Modmail", especially on mobile where DMing the bot can be a bit of a hassle.

Heres some docs i found:

• https://discord.com/developers/docs/resources/message#message-reference-content-attribution-forwards
• Seems discord.py implemented forwarding in 2.5: Message Forwarding Rapptz/discord.py#9950
• It seems forwards work similar to replies, they reference a message. They're kinda like replies without content, which instead show the original message. The relevant field is: https://discordpy.readthedocs.io/en/stable/api.html?highlight=messagereferencetype#discord.Message.reference and you'd probably need to check for the type being a forward https://discordpy.readthedocs.io/en/stable/api.html?highlight=messagereferencetype#discord.MessageReference.type

[martinbndr]

Thanks, this will be fixed in future updates when #3382 is merged. This "bug" just exsist because the bot is not yet on a newer version of discord.py so the bot technically just doesn't know that forwarded messages are existing.