Failed to update chargepointState

[nadler1ny]

This error originated from a custom integration.

Logger: custom_components.chargepoint
Source: custom_components/chargepoint/init.py:176
integration: ChargePoint (documentation, issues)
First occurred: 2:50:48 PM (12 occurrences)
Last logged: 3:01:26 PM

Failed to update ChargePoint State

[b3nj1]

I'm seeing this too.

It seems to happen after we plug our car into our home charger. That's unfortunate since I have automations that manage the charge time & duration, so they have stopped being effective.

I added some additional info to the log to see what the data and err looked like. In the case below, the car had been plugged in a few minutes before, and the charging_session and home_chargers are not populated. So, this seems like it's a glitch upstream. It eventually resolves itself, but in this case, 30 minutes have gone by and it is still returning the same info.

2024-11-27 05:56:53.886 ERROR (MainThread) [custom_components.chargepoint] Failed to update ChargePoint State: data={'account_information': ChargePointAccount(user=ChargePointUser(email='***', evatar_url='https://mc.chargepoint.com/images/evatar/1.png', family_name='***', full_name='***', given_name='***', phone='***', phone_country_id=40, user_id=***, username='***'), account_balance=AccountBalance(account_number='***', account_state='FULL', amount='***', currency='USD')), 'charging_status': UserChargingStatus(session_id=***, start_time=datetime.datetime(2024, 11, 27, 13, 54, 17, tzinfo=datetime.timezone.utc), state='unknown', stations=[ChargePointStation(id=***, name='***', latitude=***, longitude=***)]), 'charging_session': None, 'home_chargers': {}}, err=Failed to get charging session data.
2024-11-27 05:56:53.886 ERROR (MainThread) [custom_components.chargepoint] Error fetching chargepoint data: 

The ChargePoint app sees the charge status for the home charger.

[starsoccer]

Having the same issue, seems to occur randomly for me. Seems perhaps to be related to the session token expiring?

2025-01-28 07:27:43.398 WARNING (SyncWorker_6) [chargepoint] Provided session token is expired, will attempt to re-login
2025-01-28 07:27:45.095 ERROR (SyncWorker_2) [chargepoint] Failed to get account information! status_code=500 err={"errorId":5000,"errorCategory":"PROFILE","errorMessage":"System error"}
2025-01-28 07:27:45.098 ERROR (MainThread) [custom_components.chargepoint] Failed to update ChargePoint State