Impossible to login to app.lightrun.com

[cfecherolle]

Hi,

I have been using Lightrun for a long time and am usually logging in to my account with Google. I often log in from the Lightrun IntelliJ IDEA Ultimate plugin, and sometimes directly from my browser to check my user dashboard.

I have come back to work from vacation a few days ago and noticed I cannot log in to my account anymore on the Lightrun website, neither from the IntelliJ plugin nor from the site itself in Chrome. I'm locked out of debugging because of that and cannot figure out why.

When I log in with Google as I usually do, I'm redirected to the Lightrun homepage and still see a "login" button as if I never logged in.
This is quite a critical issue for me and my team, as we use Lightrun to monitor our production server.

Could you help me access my account again and figure out what happened, please?

Thanks in advance,
Kind regards

Cécile