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Description
Is your feature request related to a problem? Please describe
When working with customers in support there are time when I want to verify them by searching the email address that submitted the support ticket with what we have in our database (to ensure they match). However there are times when a customer updates their primary email address at their SCM. This causes the value store in the d_b_users
table to become "de-synched".
Describe the behaviour you'd like
If the customer does change their primary email address at their SCM we should pull in that update so that it matches what we store and use when searching by email address at /admin/users
.
Describe alternatives you've considered
Ask the user to recreate the ticket for the appropriate email address. This doesn't always work as they may no longer have access to the original email address as an example.
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