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Update error message copy when maximum number of users reached per license #11791

@gtsiolis

Description

@gtsiolis
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Problem to solve

Following up from #11768 (comment), the current message shown when the maximum number of users reached per license has the following issues:

  1. It's using an error prefix unnecessarily.
  2. It's not clear whether the user actually sign up or not.

Error: Maximum number of users permitted by the license exceeded

CURRENT
Screenshot 2022-08-02 at 10 37 26 AM

Proposal

Update error message copy when maximum number of users reached per license, with a simpler copy but also better structure using bolder font weight for the first sentence.

Seems like the error is also coming from the backend, cross-posting in case this makes it more challenging to come up with the bolder sentence:

const msg = `Maximum number of users permitted by the license exceeded`;

For example:

Maximum number of users reached. We could not sign you in because this instance has reached the maximum number of allowed users.

See also relevant discussion (internal). Cc @lucasvaltl @geropl @AlexTugarev

Activity

added
aspect: authenticationThis is a broad, abstract, and almost impractical category that we have yet to sort out.
type: improvementImproves an existing feature or existing code
team: webappIssue belongs to the WebApp team
on Aug 2, 2022
stale

stale commented on Nov 9, 2022

@stale

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

added
meta: staleThis issue/PR is stale and will be closed soon
on Nov 9, 2022
added and removed
meta: staleThis issue/PR is stale and will be closed soon
on Nov 9, 2022
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    aspect: authenticationThis is a broad, abstract, and almost impractical category that we have yet to sort out.component: dashboardmeta: never-staleThis issue can never become staleteam: webappIssue belongs to the WebApp teamtype: improvementImproves an existing feature or existing code

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          Update error message copy when maximum number of users reached per license · Issue #11791 · gitpod-io/gitpod