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Copy file name to clipboardexpand all lines: _faqs/how-to-get-started-with-rancher.md
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@@ -27,6 +27,7 @@ Some teams also provide [further general instructions](/guides/run-local-folio/#
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For general assistance use the [Slack channel](/guidelines/which-forum/#slack)`#rancher-support` and help via your team-specific channel.
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To raise Jira tickets related to Rancher scratch environments, refer to the [FAQ](/faqs/how-to-raise-devops-ticket/#rancher-scratch-environments).
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This is needed when contacting the `#rancher-support` Slack channel.
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See the Wiki [How to work with Rancher environments](https://folio-org.atlassian.net/wiki/spaces/FOLIJET/pages/1396559/How+to+work+with+Rancher+environments).
Copy file name to clipboardexpand all lines: guidelines/which-forum.md
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- A place for heads-up type of notices.
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- There are now many channels. Browse the list, via the Slack application, to review and join any appropriate ones.
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- There are now many channels. Browse the list via the Slack application, to review and join any appropriate ones.
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Some are not public, so you will need to be invited.
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Some relevant channels for developers are:
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-`#support` -- Any topic needing assistance.
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-`#raml-module-builder` -- Specific discussion for RMB development.
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-`#stripes` -- Specific discussion for front-end development.
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-`#devops` -- Assistance with FOLIO infrastructure, requests to add new GitHub Team members, etc.
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-`#scratch-environments` -- Assistance with the team-specific [Rancher developer scratch environments](/faqs/how-to-get-started-with-rancher/).
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-`rancher-support` (was previously known as `#scratch-environments`) -- Assistance with the team-specific [Rancher developer scratch environments](/faqs/how-to-get-started-with-rancher/).
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-`#folio-ci` -- Notifications from the Jenkins CI. See usage [notes](/guides/navigate-commits/). Mute this channel and visit when needed.
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- Use `@mentions` with care. This is especially important on broad channels such as `#general`, as using `@channel` there will send notifications to many hundreds of people.
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