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Configurable Product (Out Of Stock) issue #35

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nix0x00 opened this issue Apr 21, 2021 · 3 comments
Open

Configurable Product (Out Of Stock) issue #35

nix0x00 opened this issue Apr 21, 2021 · 3 comments

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@nix0x00
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nix0x00 commented Apr 21, 2021

Hey, I have a question regarding Configurable products. I have around 8 configurable products with attribute Size (S, M, L, XL). Firstly, I see these products in the catalog with all sizes e.g. [ProcuctName-S], [ProcuctName-M], [ProcuctName-L]... Whereas, I would like these products to only show (one) general and probably information about the sizes available. As for now what I understand is, that the current catalog shows same product 4 times with only difference of Size.

Secondly, I do not have any Out Of Stock product, But these configurable product (this time without the attribute/size) are shown as out of stock. Please check the image below:

https://i.imgur.com/tV0e67K.png

P.S: I am using Extension v.1.4.0

@zlik
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zlik commented Apr 22, 2021

@nix0x00, you're seeing product variants on FB – this is needed to render options dropdown in FB/IG Shops: https://developers.facebook.com/docs/commerce-platform/catalog/variants/. In FB Catalog Manager admin and in Shop frontend variant products will be grouped by item_group_id (Magento parent product ID).

we can look into out of stock issue but need more details – can you share your Magento configuration for those products and provide your FB catalog ID so we can take a look?

@nix0x00
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nix0x00 commented Apr 23, 2021

@nix0x00, you're seeing product variants on FB – this is needed to render options dropdown in FB/IG Shops: https://developers.facebook.com/docs/commerce-platform/catalog/variants/. In FB Catalog Manager admin and in Shop frontend variant products will be grouped by item_group_id (Magento parent product ID).

we can look into out of stock issue but need more details – can you share your Magento configuration for those products and provide your FB catalog ID so we can take a look?

Magento configuration? It's just configurable product with Size attribute (S, M, L XL).
and FB Catalog ID is (455926898953866).

@nix0x00
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nix0x00 commented Apr 27, 2021

@nix0x00, you're seeing product variants on FB – this is needed to render options dropdown in FB/IG Shops: https://developers.facebook.com/docs/commerce-platform/catalog/variants/. In FB Catalog Manager admin and in Shop frontend variant products will be grouped by item_group_id (Magento parent product ID).

we can look into out of stock issue but need more details – can you share your Magento configuration for those products and provide your FB catalog ID so we can take a look?

any update?

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