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A-CallA-VideoCallA-VoIPO-OccasionalAffects or can be seen by some users regularly or most users rarelyAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectSomething isn't working: bugs, crashes, hangs and other reported problemsSomething isn't working: bugs, crashes, hangs and other reported problemsTeam: VoIPElement's VoIP teamElement's VoIP teamX-Cannot-Reproduce
Description
Steps to reproduce
- Start video call to another element android client
- Element says, 'Call connecting'.
- Reboot phone
- Video call successfully connects
Outcome
What did you expect?
Call should connect the first time
What happened instead?
Call doesnt connect.
Just for some more background. The caller and callee are connected via VPN, and have a direct path for webrtc connection. As seen on the router a UDP connection is indeed established between the two clients. However, still the call does not connect.
On the selfhosted homeserver, a TURN server and https://test.voip.librepush.net/ shows that it functional. As the clients have a direct path between them TURN server shouldnt be needed.
Call between Element web and android shows that direct ip in 'about:webrtc'.
Is there any way to find debug webrtc messages using 'adb logcat'?
Your phone model
Samsung Note 9
Operating system version
Android 10
Application version and app store
Element 1.5.20
Homeserver
Synapse 1.75
Will you send logs?
Yes
Are you willing to provide a PR?
No
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Metadata
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Labels
A-CallA-VideoCallA-VoIPO-OccasionalAffects or can be seen by some users regularly or most users rarelyAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectSomething isn't working: bugs, crashes, hangs and other reported problemsSomething isn't working: bugs, crashes, hangs and other reported problemsTeam: VoIPElement's VoIP teamElement's VoIP teamX-Cannot-Reproduce